Proficient in training and developing staff, with a focus on enhancing team collaboration and problem-solving. Committed to driving operational improvements through effective decision-making and time management.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Living Resources
Rensselaer, NY
01.2025 - Current
Prepare staff with daily assignments including handing out materials for each group and providing directions and fastest route options.
Help staff understand and implement all information received from Agency trainings.
Assist with developing lesson plans and implementing them in to a weekly themed schedule for participants and staff.
Assist/ Sometimes Lead in facilitating and presenting weekly staff meetings with Admin Team and staff.
Staying organized with required paperwork and submitting in a timely manner. (Purchasing Requests, Vehicle Logs)
Assist with the management of vehicles ensuring maintenance, oil changes, inspections, cleanliness and supplies are current.
Assist with training new staff in route pick-ups and drop-offs, volunteer sites, as well as each individuals strengths and needs.
Selectory
Ahold Delhaize
Schodack Landing, NY
09.2024 - 01.2025
Operated warehouse equipment to efficiently select and prepare products for distribution.
Collaborated with team members to ensure accurate order fulfillment and timely shipments.
Maintained cleanliness and organization of work area to promote safety and efficiency.
Assisted in inventory management by tracking stock levels and reporting discrepancies.
Selected items accurately based on customer orders to ensure timely fulfillment
Loader
Dollar General Distribution Center
Amsterdam, NY
04.2024 - 08.2024
Operated forklifts and pallet jacks to efficiently load and unload merchandise.
Organized inventory in loading areas to streamline shipping processes.
Collaborated with team members to ensure timely completion of loading schedules.
Conducted routine inspections on equipment to maintain safety standards.
Followed safety protocols while handling hazardous materials during loading operations.
Assisted in training new loaders on proper loading techniques and safety practices.
Monitored product quality during loading to minimize damages and returns.
Maintained accurate records of loaded shipments for inventory management purposes.
Loaded and unloaded pallets quickly and safely, managing work load priorities.
Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
Followed all safety and security protocols to minimize risk of injury.
Assistant Deli Manager
Hannaford
Niskayuna, NY
10.2022 - 02.2024
Assisted in managing daily deli operations, ensuring compliance with food safety standards.
Trained staff on food preparation techniques and customer service best practices.
Monitored inventory levels and coordinated product orders to maintain stock availability.
Developed displays and promotions to enhance product visibility and drive sales.
Collaborated with management to implement process improvements for operational efficiency.
Ensured high-quality food presentation by overseeing production standards and cleanliness.
Resolved customer inquiries and concerns, enhancing overall shopping experience.
Supported scheduling and staffing needs, optimizing labor resources for peak periods.
Trained new team members in proper food handling techniques, equipment usage, and company policies.
Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
DSP
AIM Services
Saratoga Springs, NY
06.2017 - 10.2023
Provided individualized support to clients, enhancing daily living skills and promoting independence.
Collaborated with multidisciplinary teams to develop personalized care plans for diverse client needs.
Monitored client progress and documented outcomes, ensuring compliance with regulatory standards.
Facilitated recreational activities that promoted social interaction and skill development among clients.
Advocated for clients' rights and preferences during care planning meetings, fostering a person-centered approach.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Direct Support Professional
Catholic Charities Disabilities Services
Albany, NY
01.2014 - 06.2017
Evaluated service delivery methods, identifying opportunities for process improvements and enhanced service quality.
Maintained clean, safe, and well-organized patient environment.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Assisted disabled clients to support independence and well-being.