Summary
Overview
Work History
Education
Skills
Timeline
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Alex Belcher

Laurel Hill,NC

Summary

Accomplished Shift Supervisor with a proven track record at Starbucks, enhancing workplace safety and streamlining operations for efficiency. Skilled in staff management and employee training, excels in conflict resolution and policy enforcement, ensuring customer satisfaction and operational excellence.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
11.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Delivered successful training to more than [Number] employees during tenure, educating on successful work processes and productivity strategies.

Shift Lead

Hardees Resturant
01.2019 - 02.2021

Shift Lead (February 2020- March 2021)

  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.

Cashier (January 2019-February 2020)

  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Upsold additional products and services to increase revenue.

Education

High School Diploma -

Scotland Early College High School
Laurinburg, NC
05.2020

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Staff Motivation
  • Inventory control and record keeping
  • Conflict resolution techniques
  • Schedule Management
  • Inventory Control
  • Policy Enforcement

Timeline

Shift Supervisor

Starbucks
11.2021 - Current

Shift Lead

Hardees Resturant
01.2019 - 02.2021

High School Diploma -

Scotland Early College High School
Alex Belcher