Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alex Benning

Phoenix,AZ

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

8
8
years of professional experience

Work History

Shift Leader

Dutch Bros
Phoenix, AZ
09.2023 - Current
  • Hired as broista in September 2023, promoted to shift lead by January 2024.
  • Trained and mentored new broistas on product knowledge and workflow efficiency.
  • Guided current broistas on responsibilities associated with shift lead role.
  • Resolved customer concerns promptly to maintain brand reputation and satisfaction.

Merchandiser

Heartland Coca Cola
12.2020 - 05.2023
  • Stocked shelves at various locations for Coca Cola, ensuring product availability.
  • Prioritized time effectively to service multiple sites within an 8-hour period, and managed the diverse needs of each location to maintain store standards.
  • Trained new hires on merchandising duties to enhance team efficiency.

Lead Pre-K Group Teacher

Trinity Lutheran Daycare
08.2017 - 05.2023
  • Oversaw children aged three to eighth grade, focusing primarily on pre-kindergarten supervision and instruction.
  • Demonstrated ability to manage multiple tasks effectively under pressure.
  • Provided engaging educational experiences for pre-kindergarten group, fostering development and learning.

Department Manager

Walmart
Glen Carbon
07.2019 - 12.2020
  • Initially hired as a stocker in June 2019 and promoted to department manager in November 2019.
  • Oversaw pets, paper, and chemicals departments to improve operational efficiency.
  • Collaborated with team members to enhance stocking and organization of merchandise.
  • Trained new employees on best practices within the department.
  • Managed inventory levels to optimize product availability and minimize waste.

Education

BS - Civil Engineering, Minor in Mathematical Studies

Southern Illinois University Edwardsville
Edwardsville, IL
12.2022

Associates - Architecture

Lincoln Land Community College
Springfield, IL
05.2011

Career Diploma - Computer Aided Drafting

Penn Foster
Online

Skills

  • Employee training and supervision
  • Multitasking abilities
  • Team building
  • Customer service
  • Conflict resolution
  • Coaching techniques

References

  • Casey Shank, Daycare Director, cshank@trinitylutheranministries.org, 618-671-1174, Trinity Lutheran Ministries, Former boss at Trinity Lutheran Ministries
  • Cory Palen, Former GM Coach at Walmart Glen Carbon., 618-795-0690, Former boss at Walmart and former coworker at Coca-Cola
  • Mathew Benash, Stand Manager at DBAZ 0611, 602-321-9050, Current boss at DBAZ

Timeline

Shift Leader

Dutch Bros
09.2023 - Current

Merchandiser

Heartland Coca Cola
12.2020 - 05.2023

Department Manager

Walmart
07.2019 - 12.2020

Lead Pre-K Group Teacher

Trinity Lutheran Daycare
08.2017 - 05.2023

BS - Civil Engineering, Minor in Mathematical Studies

Southern Illinois University Edwardsville

Associates - Architecture

Lincoln Land Community College

Career Diploma - Computer Aided Drafting

Penn Foster

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