Alex Boisvert
Summary
Dedicated law enforcement professional with over 4 years of experience in multiple law enforcement environments, maintaining public safety, and protecting citizens. Skilled in conducting investigations, report writing, and providing law enforcement support during emergencies. Proven track record of effectively collaborating with other agencies and community stakeholders to ensure the safety and security of the public. Strong communication and problem solving skills, along with a commitment to serving the community with integrity and professionalism.
Overview
5
5
years of professional experience
1
1
Certification
Work History
State Law Enforcement Dispatcher
Florida Highway Patrol
09.2023 - Current
- Supported officer safety through diligent monitoring of field units, providing prompt updates on changing situations as necessary.
- Managed high-stress situations with professionalism, maintaining composure under pressure to ensure effective decisionmaking.
- Advanced teamwork among dispatchers by fostering a collaborative work environment built on trust, open communication, and shared goals.
- Enhanced communication between officers and command staff, managing radio transmissions with clarity and accuracy.
- Aided in crime prevention efforts, promptly disseminating critical information to patrol units regarding suspicious activity or wanted individuals.
- Elevated quality of service provided to callers with diverse needs by continually developing knowledge of available resources and referral options.
- Increased situational awareness among responding units by providing real-time updates on incident details, potential hazards, and pertinent background information.
Juvenile Justice Detention Sergeant
Department Of Juvenile Justice
01.2023 - 09.2023
- Streamlined booking processes to ensure efficient intake and release of detainees.
- Trained new detention officers in proper procedures, promoting consistency across the team.
- Facilitated visitation sessions between inmates and their families or legal counsel while maintaining security protocols at all times.
- Developed positive rapport with inmates, establishing respectful relationships that contributed to overall facility stability.
- Contributed to policy development initiatives aimed at enhancing facility operations and improving overall efficiency within the detention center.
- Conducted random searches for contraband materials, upholding a secure environment within the detention center.
- Facilitated inmate rehabilitation by coordinating educational programs and counseling services.
- Reviewed daily shift reports thoroughly to track incidents and maintain situational awareness within the facility.
Correctional Officer
Connecticut Department Of Corrections
12.2018 - 08.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Education
No Degree - Criminal Justice
Naugatuck Valley Community College
Waterbury, CT09.2025
GED -
Massachusetts Department of Secondary Education
75 Pleasant St, Malden MA02.2013
Skills
- Call prioritization
- Public Safety Awareness
- Incident documentation
- Information Gathering
- Interpersonal communication
- Computer skills
- Active listening
- Report Writing
- Problem solving skills
Certification
- 911 PST -certified feb-2024
- class president for Department of Juvenile Justice-2023
- FCIS/NCIS certified November 2023
- OC spray certified-January 2021
- CPR certified -April 2023
Timeline
State Law Enforcement Dispatcher
Florida Highway Patrol
09.2023 - Current
Juvenile Justice Detention Sergeant
Department Of Juvenile Justice
01.2023 - 09.2023
Correctional Officer
Connecticut Department Of Corrections
12.2018 - 08.2021
No Degree - Criminal Justice
Naugatuck Valley Community College
GED -
Massachusetts Department of Secondary Education