Alex Bojorges-Valle
Farmington,NM
Summary
I am a very hardworking Employee that can adapt to any setting or job with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Budtender
Empocc LLC
Farmington, NM
05.2024 - 12.2024
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming dealspromotions.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Participated in community outreach events representing the dispensary positively within local communities.
- Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
- For the first time in the history of the company under my leadership , and getting on a register to help lead the team everyday by example , 50-100 customers just in my drawer every day a min of 5,000 was the goal for 1 register , mine,in the month of November, was the first time Farmington store hit the goal for the month and got our bonus as well as also having the highest sale in one day in the company 34,757 dollars almost 35,000 in one day on Black Friday. Still until this day
Server
Si Señor Restaurant
Farmington, NM
03.2016 - 04.2024
- Opened Up Restaurant and setup for the day
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Food runner
- Assisted in training new servers, host and bussers.
- Use of pos system
- Cashier cashing out guests
- Outgoing and friendly always making recommendations and getting positive feedback 5 star reviews for myself and the restaurant
Bouncer, General Manager
B Lounge
Farmington, NM
01.2016 - 09.2018
- Maintained security at club entrances and exits, ensuring that only authorized personnel entered the premises.
- Charged Entry Fee, Checked identifications made sure they were all real , accurate information and of age to the one obtaining identification
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Make sure all staff and customers are in a safe environment as well at all times.
- Assisted in diffusing and resolving disputes between guests and staff in a professional manner.
- Clean up and make sure customers are all off premises or are leaving in safe manner
- General Manager
- Pos use
- Greeting customers, customer service.
- Customer resolution
- Staffing
- Scheduling
- Alcohol orders
- Event planning
- Hiring bouncers , bartenders , djs
- Promoting events and djs
- Making menus and specials
- Fill in when short staffed hands on manager , short a bartender I would fill in , short a bouncer fill in , short a bar back fill in.
- Count total earnings and make deposit.
Education
High School Diploma -
Mount Carmel High
San Diego05-2010
Skills
- Guest Engagement
- Strong communication
- Outgoing good at recommendations
- Good Team leader
- Knowledgeable
- Safe Food Handling
- Beverage Preparation
- Food inspection
Serve safe
- Alcohol servers license
eFoodCard
- Food Handlers Card
Certification
Cannabis Technician Certificate
Timeline
Lead Budtender
Empocc LLC
05.2024 - 12.2024
Server
Si Señor Restaurant
03.2016 - 04.2024
Bouncer, General Manager
B Lounge
01.2016 - 09.2018
High School Diploma -
Mount Carmel High