Alex Brown
2408 Van Dyke Ave, Raleigh,NC
Summary
Hospitality-orientated, adept server with over two years worth of experience in the restaurant industry. Strong communicator and supportive team member. Passionate about providing high-quality customer service.
Overview
4
4
years of professional experience
Work History
Server
P.F. Chang's Bistro
Boston, MA
09.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
The Old Spaghetti Factory
Carmel, IN
05.2023 - 09.2023
- Waited tables in a 3 course fashion with consistent positive reviews for service both in person and online
- Opened and closed restaurant, assisted with managerial duties
Server
Elephant And Castle
Boston, MA
09.2022 - 11.2022
- Bartending experience
Busser
181 Cabrini Restaurant
New York, NY
06.2022 - 08.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Bar back experience
Dishwasher
The John Dewey Academy
Great Barrington, MA
08.2020 - 06.2021
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Hobart experience
Box Office Host
Flix Brewhouse
Carmel, IN
07.2019 - 12.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Film And Video Production
Emerson College
Boston, MA06.2026
High School Diploma -
Solebury School
New Hope, PA06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Leadership skills
- Fast learner
- Friendly and outgoing demeanor
- Kitchen experience
- Communication skills
Timeline
Server
P.F. Chang's Bistro
09.2023 - 11.2023
Server
The Old Spaghetti Factory
05.2023 - 09.2023
Server
Elephant And Castle
09.2022 - 11.2022
Busser
181 Cabrini Restaurant
06.2022 - 08.2022
Dishwasher
The John Dewey Academy
08.2020 - 06.2021
Box Office Host
Flix Brewhouse
07.2019 - 12.2019
Film And Video Production
Emerson College
High School Diploma -
Solebury School