ALEX CULLISON
Aurora,CO
Summary
Marketing and operations professional with 10+ years of experience leading teams and delivering engaging experiences in fast-paced environments. Proven ability to support brand-aligned campaigns, in-venue attractions, and service excellence while driving revenue growth and client satisfaction. Strong communicator with a track record of improving performance through coaching, process improvement, and hands-on leadership.
Overview
12
12
years of professional experience
Work History
Fitness Sales Professional
Fitness Gallery
Denver, CO
04.2026 - Current
- Consulted with clients to assess fitness goals and recommend tailored equipment solutions, delivering personalized service that drove customer satisfaction and long-term relationships.
- Demonstrated product features and benefits while providing ongoing post-sale support, resolving issues and identifying future customer needs to encourage repeat business.
- Collaborated with cross-functional team members to execute promotional campaigns, enhance product visibility, and contribute to overall sales performance.
Retail Store Manager
Epic Mountain Gear
Denver
03.2022 - 01.2026
- Led and coached a 30+ person team to achieve sales objectives while maintaining operational excellence across customer service, merchandising, inventory control, and daily retail operations.
- Executed brand-aligned marketing initiatives, seasonal campaigns, and customer engagement strategies in a high-volume retail and rental environment, ensuring consistent messaging and exceptional guest experiences.
- Improved service and operational processes to drive a 15% revenue increase and achieve the lowest shrink rate (0%) among Denver Front Range stores during the 2024–2025 ski season.
- Selected for the Vail Resorts National Leadership Conference and training off of performance and peer recognition.
Rental Technician & Sales Associate
Keystone Sports
Keystone, CO
10.2020 - 04.2021
- Delivered exceptional customer service by providing personalized product recommendations and brand-focused communication, consistently exceeding sales goals while enhancing the guest experience.
- Supported high-volume retail operations during peak ski season by maintaining merchandise displays, executing promotional initiatives, and collaborating with team members to ensure efficient daily operations.
White Water Rafting Instructor & Head Trip Leader
OKC Boathouse Foundation
Oklahoma City, OK
03.2015 - 08.2018
- Directed daily operations for 10+ rafting trips, overseeing staffing, scheduling, guest check-in, and safety briefings to ensure efficient operations and exceptional guest experiences.
- Trained and supervised rafting guides on safety protocols, emergency response, and customer service while cultivating a collaborative, high-performance team culture focused on safety, accountability, and guest satisfaction.
Student Manager (Football)
University of Oklahoma Athletic Department
Norman, OK
06.2014 - 01.2018
- Supported Division I football game day and practice operations by coordinating equipment, inventory, and logistics to ensure seamless execution in fast-paced, high-pressure environments.
- Collaborated with coaching and operations staff to manage player equipment, support practice planning and travel logistics, and maintain player readiness through effective communication and organization.
Education
Bachelor of Science - Advertising & Journalism
University of Oklahoma
Norman, OKSkills
Technical Skills
POS & Inventory systems
Adobe Creative Suite
Microsoft Office
Google Workspace
Soft Skills
Leadership & Coaching
Strategic Communication
Multitasking
Team Building
Timeline
Fitness Sales Professional
Fitness Gallery
04.2026 - Current
Retail Store Manager
Epic Mountain Gear
03.2022 - 01.2026
Rental Technician & Sales Associate
Keystone Sports
10.2020 - 04.2021
White Water Rafting Instructor & Head Trip Leader
OKC Boathouse Foundation
03.2015 - 08.2018
Student Manager (Football)
University of Oklahoma Athletic Department
06.2014 - 01.2018
Bachelor of Science - Advertising & Journalism
University of Oklahoma