Alex Domino
Summary
Strong leader and problem-solver Successful Owner/Operator with expertise in Tree Service industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
27
27
years of professional experience
Work History
Owner / Operator
Tarzan Tree Service
01.2011 - 01.2024
- Increased customer satisfaction by providing customers with a Q and A survey upon completion of each job providing high-quality services and timely communication.
- Managed daily operations on job site and front office
- Established strong relationships with suppliers and mechanics by paying for all services in a timely manner
- Improved safety standards by regularly reviewing protocols and providing employees with OSHA approved Personal Protection Equipment
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Trained and motivated employees to safely perform daily business functions in an efficient manner
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Maintained consistent work levels by establishing large customer base and serving repeat customers
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Maximized load safety by balancing, securing, and weighing products.
- Monitored and managed fuel consumption and expenses for management reporting.
- Trained new employees on proper protocols, safety, and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
General Foreman
Poor Folks Tree Service
01.2004 - 12.2011
- Improved project efficiency by effectively delegating tasks and managing a team of skilled workers.
- Enhanced job site safety through regular inspections, hazard assessment, and implementation of corrective measures.
- Collaborated with subcontractors for seamless coordination of work scopes, ensuring smooth project execution from start to finish.
- Demonstrated strong leadership abilities in managing diverse teams to achieve common goals while fostering a positive work environment.
- Contributed to company growth by consistently delivering exceptional results, leading to repeat business opportunities from satisfied clients.
- Worked alongside team to accomplish work goals according to schedule.
- Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines.
- Completed final walkthroughs at job sites to close out projects.
Surface Warfare Officer
United States Navy
12.1996 - 10.2003
Education
Bachelor of Science - English
United States Naval Academy
Annapolis, MD12.1996
Skills
- Personnel Management
- Operations Oversight
- Operations Management
- Sales Negotiation
- DOT Compliance
- Relationship Management
- Hiring
- Industry Knowledge
- Team Leadership
- Problem Solving
- Conflict Resolution
- Time Management
Timeline
Owner / Operator
Tarzan Tree Service
01.2011 - 01.2024
General Foreman
Poor Folks Tree Service
01.2004 - 12.2011
Surface Warfare Officer
United States Navy
12.1996 - 10.2003
Bachelor of Science - English
United States Naval Academy