Alex Dunlow

Raleigh,NC

Summary

Results-driven Account Services and Operations professional with 3+ years of experience supporting Fortune 500 clients, managing financial workflows, and optimizing procurement and vendor processes. Proven ability to streamline purchase order (PO) operations, improve invoicing accuracy, and strengthen client and stakeholder relationships. Adept at cross-functional collaboration, problem resolution, and delivering high-quality service in fast-paced environments.

Overview

years of professional experience

Work History

Musician / Independent Operations Manager

(Self-Employed)

03.2016 - Current

Coordinate end-to-end logistics for live events, managing scheduling, venue communication, and technical setup for seamless execution.
Manage budgets for performances, travel, and promotions, consistently maintaining cost efficiency while maximizing output.
Oversee booking, invoicing, and payment tracking, ensuring accurate financial management, and timely revenue collection.
Maintain inventory and operational readiness of musical and technical equipment, reducing disruptions during live events.
Adapt quickly to last-minute operational changes, maintaining performance quality, and client satisfaction.
Streamline communication between stakeholders (venues, band members, partners), improving coordination, and execution efficiency.

Account Services Specialist

SDI International Corp.

07.2022 - 07.2024

Managed end-to-end account operations for Fortune 500 clients within managed services program.
Served as primary contact for client stakeholders and supplier HR managers, enhancing relationships.
Oversaw procurement lifecycle from requisition to payment, ensuring compliance with financial controls.
Resolved vendor disputes, contractor issues, and payment discrepancies to maintain operational continuity.
Conducted stakeholder training on invoicing processes and MSP best practices to increase efficiency.
Coordinated with cross-functional teams for timely payroll updates and accurate financial reporting.

Operations Finance Coordinator (Contract)

TowerCo

10.2025 - 2025

Managed full-cycle purchase order creation, tracking, and reconciliation to support finance operations.
Assisted in preparation of financial reports and maintained documentation for audit compliance.
Identified process improvements in invoice workflows and purchase order management.
Coordinated financial reports for management review, facilitating informed decision-making.
Oversaw budget preparation and tracked expenses across departments.
Developed training materials for new finance staff, outlining policies and procedures.

Education

High School Diploma -

Southampton High School

Skills

Account Management
Purchase Order (PO) Processing
Invoicing & Reconciliation
Vendor Management
Financial Operations
Client Relations
Process Improvement
Stakeholder Communication

Payroll Coordination
Data Tracking & Reporting
Administrative Operations
SAP Ariba
Microsoft Office Suite
Adaptability
Relationship Building
Vendor Coordination

Timeline