ALEX FERNANDEZ
SALINE,MI
Summary
Knowledgeable and dedicated events professional with extensive experience in the hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
Work History
CLIENT EXPERIENCE SPECIALIST
Ford Field.GM Renaissance Center, Delta Sky Club and University Of Michigan Athletics
01.2023 - Current
- Contracted to work several large events in the greater Detroit Metro area including Monday Night Football, PrimeTime College Football Games, Concerts and Political Galas
- Fully responsible for the client experience and relationship building
- Duties have included Event Setup/Take Down, Catering and Cocktail Serving/Bar Service Management.
- Exhibited high energy and professionalism when dealing with clients and staff.
CONSUMER AND BUSINESS BANKER
J.P. Morgan Chase
09.2014 - 08.2018
- Cultivated and managed relationships with clients of high net worth and influence
- Solely responsible for the security of bank assets and opening consumer and business/commercial accounts
- Promoted a full array of wealth management and private banking products
- Trust and Estate specialist
- Educated and worked with clients on ROI terms to find accurate solutions.
- Created and implemented strategic trading approaches.
- Worked with clients and finance companies to find optimal solutions for financing.
SALES SUPERVISOR
Macy’s INC
03.2008 - 10.2014
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Constructed displays and signs to promote specified products and sales promotions.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Education
Bachelor of Science - Finance
University of Phoenix
Tempe, AZ06.2014
Associate of Science - Web Design
University Of Phoenix
St. Petersburg, FL05.2012
No Degree - General Studies
St Petersburg College
St. Petersburg, FL05.2006
Skills
- Microsoft Office Suite
- HTML & JavaScript Proficient
- Retail materials management
- Professional telephone demeanor
- Sales expertise
- Training development aptitude
- Strategic sales knowledge
- Money handling abilities
Travel, Health and Wellness
I sincerely enjoy travel and new experiences. I stride to be the best version of myself in all aspects of life.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
CLIENT EXPERIENCE SPECIALIST
Ford Field.GM Renaissance Center, Delta Sky Club and University Of Michigan Athletics
01.2023 - Current
CONSUMER AND BUSINESS BANKER
J.P. Morgan Chase
09.2014 - 08.2018
SALES SUPERVISOR
Macy’s INC
03.2008 - 10.2014
Bachelor of Science - Finance
University of Phoenix
Associate of Science - Web Design
University Of Phoenix
No Degree - General Studies
St Petersburg College
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