Summary
Overview
Work History
Education
Skills
Timeline
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Alex Gamboa-Barajas

Sun Valley,NV

Summary

Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably at O'Rileys Auto Parts. Excelled in shipping, receiving, and forklift operation, enhancing productivity by 20%. Bilingual in Spanish, adept at team collaboration and providing exceptional customer experiences. Demonstrates strong problem-solving abilities and a commitment to excellence.

Overview

9
9
years of professional experience

Work History

Parts Specialist

O'Rileys Auto Parts
04.2024 - 11.2024
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

Store Associate/Freight Crew Member

Tractor Supply Company
03.2021 - 11.2023
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.

Package Handler

Fed Ex Ground
06.2019 - 11.2021
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Followed safety regulations to maintain safe work environment.
  • Maintained clean, orderly work environment free of hazards.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Order Picker/Warehouse Forklift Operator

JCPenney Logistics
01.2018 - 05.2019
  • Picked and packed order items.
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Shift Supervisor/Grill Cook

Jack in the Box
06.2015 - 01.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured smooth operations during peak hours by effectively managing resources and staff.

Education

High School Diploma -

Procter Hug High School
Reno, NV
08-2011

Skills

  • Warehouse operations
  • Shipping and receiving
  • Returns processing
  • Packaging and labeling
  • Cycle counting
  • Forklift operation
  • Bi-lingual -Spanish

Timeline

Parts Specialist

O'Rileys Auto Parts
04.2024 - 11.2024

Store Associate/Freight Crew Member

Tractor Supply Company
03.2021 - 11.2023

Package Handler

Fed Ex Ground
06.2019 - 11.2021

Order Picker/Warehouse Forklift Operator

JCPenney Logistics
01.2018 - 05.2019

Shift Supervisor/Grill Cook

Jack in the Box
06.2015 - 01.2018

High School Diploma -

Procter Hug High School
Alex Gamboa-Barajas