Alex Gatiba
Ames,IA
Summary
Proven multitasker and exceptional communicator, excelled at Hickory Park by enhancing guest experiences through outstanding service and efficient POS management. Using adaptability and strong work ethic, coupled with expertise in cash handling and customer engagement, drove significant improvements in service delivery and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Hickory Park
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Swim Coach
Trip Hedrick's Cyclone Swim School
05.2023 - 09.2023
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
Food Service Worker
Mary Greeley Medical Center
04.2022 - 11.2022
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Developed and maintained positive relationships with customers to enhance service.
Education
Bachelor of Science - Chemical Engineering
Iowa State University
Ames, IA05.2028
High School Diploma -
Ames High School
Ames, IA05.2024
Skills
- Memory retention
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Time Management
- Relationship Building
- Critical Thinking
- Adaptable and Flexible
- Multitasking Abilities
- Cool Under Pressure
- Problem-Solving
- Excellent Communication
Timeline
Server
Hickory Park
05.2024 - Current
Swim Coach
Trip Hedrick's Cyclone Swim School
05.2023 - 09.2023
Food Service Worker
Mary Greeley Medical Center
04.2022 - 11.2022
Bachelor of Science - Chemical Engineering
Iowa State University
High School Diploma -
Ames High School
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