Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Alex Genard

Miami,FL

Summary

Dynamic and dedicated professional with extensive experience at Amazon, excelling in customer service and safety compliance. Proven ability to optimize delivery routes and foster team collaboration, ensuring timely and accurate shipments. Skilled in package scanning and adept at resolving issues, consistently enhancing operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

Nektova
10.2023 - 11.2024
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Handled hazardous materials safely following prescribed regulations.
  • Fostered positive working relationships with internal staff members while providing superior customer service.

Delivery Driver

Amazon
10.2021 - 02.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Load up vans, deliver, and pick up packages to Amazon customers based on the assigned route.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

Warehouse Associate

Amazon
06.2020 - 10.2021
  • Scan and display packages in assigned bags and convert packages from box trucks onto the convertible belt.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Handled hazardous materials safely, following safety regulations.

Cashier

McDonalds
02.2019 - 02.2020
  • Processed customer orders and sales transactions to prevent long customer wait times.
  • Resolved customer complaints professionally in accordance with company policy.
  • Provided excellent customer service while promoting new or special offerings to increase sales potential.
  • Ensured compliance with all safety regulations within the store environment.

Education

High School Diploma -

Miami Central High School
Miami, FL
05.2019

Associate of Arts - Business Administration

Miami Dade College
Miami, FL

Skills

  • Customer service
  • Customer communication
  • Safety compliance
  • Problem solving
  • Team collaboration
  • Route optimization

Languages

English, Creole

References

References available upon request.

Timeline

Warehouse Associate

Nektova
10.2023 - 11.2024

Delivery Driver

Amazon
10.2021 - 02.2023

Warehouse Associate

Amazon
06.2020 - 10.2021

Cashier

McDonalds
02.2019 - 02.2020

High School Diploma -

Miami Central High School

Associate of Arts - Business Administration

Miami Dade College

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