Summary
Overview
Work History
Education
Skills
Websites
Custom
Timeline
Generic
Alex George

Alex George

River Vale

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.


Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.


Eager to contribute to team success and further develop professional information technology skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Telecomunications Operator/Administrative Assistant

Bergen New Bridge Medical Center
04.2024 - Current
  • Experience using Citrix programs and related software to access patient information and services
  • Connected callers with appropriate professional, department, or business.
  • Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller's needs.
  • Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers' concerns or complaints.

IT Help Desk/Inventory Manager

Lockson Inc.
09.2022 - 02.2023
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.

Sales/Floor Representative/Delivery Driver

Gary's Wine & Marketplace
09.2021 - 09.2022
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Resolved customer complaints professionally, turning negative experiences into opportunities for improvement.
  • Maintained a clean and organized sales floor, contributing to an inviting shopping environment for customers.
  • Increased sales revenue by building and maintaining strong relationships with customers.

Package Handler/Hub Sorter/Warehouse Worker

UPS
12.2020 - 07.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Guidance Counselor

The Arc of Bergen and Passaic Counties
06.2019 - 08.2019
  • Supported staff with logistics and programming at a summer camp for people with special needs

Education

Cybersecurity Engineering Certificate -

Flatiron Online School
07-2024

BS - Computer Information Technology

William Paterson University
01.2022

Skills

  • Mac OS
  • Windows OS
  • Linux OS
  • Python
  • Web animation
  • Java
  • SQL
  • HTML
  • Visual Basic
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting

Custom

  • TestOut Security Pro - Online cybersecurity course with topics covering attacks, vulnerabilities, account management, virtualization, risk management, security assessments, etc., Learned via office simulations, interactive videos, and assessments. Coding simulations involved use of Java and Javascript., Scenarios involve typical office settings and situations such as bolstering security within the rooms of an office, creating firewall protocols, and setting up administrative privileges.
  • Cisco Packet Tracer - Network simulation software enabling users to see the internal processes of the Internet of Things in real-time. Simulations include setting up routers and switches, establishing secure networks, and throttling and controlling bandwidth between routers and servers.

Timeline

Telecomunications Operator/Administrative Assistant

Bergen New Bridge Medical Center
04.2024 - Current

IT Help Desk/Inventory Manager

Lockson Inc.
09.2022 - 02.2023

Sales/Floor Representative/Delivery Driver

Gary's Wine & Marketplace
09.2021 - 09.2022

Package Handler/Hub Sorter/Warehouse Worker

UPS
12.2020 - 07.2021

Guidance Counselor

The Arc of Bergen and Passaic Counties
06.2019 - 08.2019

BS - Computer Information Technology

William Paterson University

Cybersecurity Engineering Certificate -

Flatiron Online School
Alex George