Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alex Gonzalez

Miami

Summary

Dynamic professional with a proven track record in document preparation and exceptional customer service, demonstrated at Accounting Pro Royalty. Skilled in organization and problem-solving, adept at multitasking efficiently. Increased client satisfaction through accurate and timely services, showcasing an ability to thrive in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Tax Preparer

Accounting Pro Royalty
11.2024 - Current
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Sales Associate

Wendys Fast Food
05.2022 - 09.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Hot Topic
01.2024 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Highschool Diploma - Sales

FLVS
Miami, FL

Skills

  • Organization skills
  • Document preparation
  • Great Customer service experiences
  • Problem solver
  • Multi task efficient

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Tax Preparer

Accounting Pro Royalty
11.2024 - Current

Cashier

Hot Topic
01.2024 - 04.2024

Sales Associate

Wendys Fast Food
05.2022 - 09.2025

Highschool Diploma - Sales

FLVS
Alex Gonzalez