Alex Granados

Visalia,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

years of professional experience

Marriott At The Convention Center

Visalia, CA

04.2018 - Current

Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Provided friendly, courteous service to create memorable moments for guests.
Maintained flexible work schedule to meet event needs.

Leggins And Beyond

Visalia, Ca

05.2019 - 06.2021

Communicated with customers and team members to solve problems.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assisted customers by answering questions and fulfilling requests.
Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.

Mt. Whitney High School

Visalia, CA

05.2017

English