Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Banquet Server / Bartender
Marriott At The Convention Center
2018.04 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Provided friendly, courteous service to create memorable moments for guests.
Maintained flexible work schedule to meet event needs.
Cashier Team Lead
Leggins And Beyond
2019.05 - 2021.06
Communicated with customers and team members to solve problems.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assisted customers by answering questions and fulfilling requests.
Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Education
High School Diploma -
Mt. Whitney High School
Visalia, CA
05.2017
Skills
Anticipating Guest Needs
Professional Service Standards
Engaging Customers
Money Transfer Systems
Excellent Written and Verbal Communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier Team Lead
Leggins And Beyond
2019.05 - 2021.06
Banquet Server / Bartender
Marriott At The Convention Center
2018.04 - Current
High School Diploma -
Mt. Whitney High School
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