Alex Granados
Visalia,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Banquet Server / Bartender
Marriott At The Convention Center
04.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
Cashier Team Lead
Leggins And Beyond
05.2019 - 06.2021
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Education
High School Diploma -
Mt. Whitney High School
Visalia, CA05.2017
Skills
- Anticipating Guest Needs
- Professional Service Standards
- Engaging Customers
- Money Transfer Systems
- Excellent Written and Verbal Communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier Team Lead
Leggins And Beyond
05.2019 - 06.2021
Banquet Server / Bartender
Marriott At The Convention Center
04.2018 - Current
High School Diploma -
Mt. Whitney High School