Alex Guillen
Anaheim,CA
Summary
Dedicated and results-driven recent graduate possessing a strong foundation in key business concepts and practices. Eager to contribute my academic knowledge and skills to a dynamic work environment. Proficient in utilizing various business tools and technologies to optimize processes and enhance organizational efficiency. Committed to continuous learning and professional growth, I am poised to bring a fresh perspective and enthusiasm to a business role.
Overview
1
1
year of professional experience
Work History
Customer Service Rep
Dominos Pizza
09.2019 - 04.2020
- POS system experience
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Assisted customers in navigating company website and placing online orders, improving overall user experience
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Established rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
Education
Bachelor of Science - Business Administration
Chapman University
Orange, CA08.2023
Fullerton College
Fullerton, CA08.2021
High School Diploma -
Katella High School
Anaheim, CA06.2018
Skills
Software: Microsoft Office Suite, Google Suite, Canva
Languages: English, Spanish
General Skills:
- Critical Thinking
- Interpersonal Skills
- Attention to detail
- Problem solving
Timeline
Customer Service Rep
Dominos Pizza
09.2019 - 04.2020
Bachelor of Science - Business Administration
Chapman University
Fullerton College
High School Diploma -
Katella High School