Alex Jallen
DHS TSA
Des Moines,IA
1
Certification
6
years of professional experience
Results-driven professional with expertise in project management, problem-solving, and collaboration. Leverages strategic thinking and hands-on experience to deliver impactful solutions that enhance organizational performance. Recognized for adaptability and a proactive approach in driving success in fast-paced environments.
Work History
Transportation Security Officer
5 Months- Executed standard operating procedures (SOP) to ensure compliance and safety.
- Applied critical thinking to ensure compliance with standard operating procedures in daily tasks.
- Use critical thinking that complies with SOP
- Employed keen attention to detail during searches to detect and remove prohibited items.
Team Member
7 Months- Prepared ingredients for cooking in a fast-paced kitchen environment.
- Cooked meals according to standardized recipes in a restaurant setting.
- Conducted thorough cleaning of kitchen and tools to ensure safety compliance.
- Performed end-of-day tasks to prepare store for the next day.
Delivery Driver
2 Months- Delivered packages to customers efficiently
- Operated delivery vehicle safely, ensuring compliance with traffic regulations and company policies.
- Managed timely deliveries, optimizing routes using GPS technology for efficiency.
- Maintained accurate logs of deliveries and vehicle conditions to ensure operational reliability.
Team Lead CAP 1
3 Months- Trained new cashiers to ensure efficient operations and high service standards
- Customer Service
- Front End Cashier
- Scheduled breaks and lunches for on-duty employees to maintain optimal coverage and service quality
- Delivered exceptional service to enhance customer experience
- Investigate drawer shortages
Security Officer
3 Months- Conducted vehicle patrols to ensure safety and security of premises
- Executed foot patrols throughout the area to monitor for unusual behavior
- Executed counter surveillance operations to detect and deter threats
- Monitored surveillance cameras to observe and record activities
Front End Team Lead
4 Months- Trained new cashiers to ensure efficient operations and high service standards
- Customer Service
- Front End Cashier
- Scheduled breaks and lunches for on-duty employees to maintain optimal coverage and service quality
- Delivered exceptional service to enhance customer experience
- Investigated drawer shortages
- Stock Shelves (including zoning & facing)
Tire and Lube Technician
4 Months- Performed oil changes to maintain engine efficiency and longevity.
- Repaired or replaced tires to ensure vehicle safety and performance.
- Rotated tires to promote even wear and extend tire life.
- Executed small repairs on vehicles to ensure proper functionality.
Academy Trainer
2 Years 11 Months- Assisted customers with inquiries and purchases
- Customer Service
- Stocked shelves, maintaining zoning and facing to enhance product visibility and organization
- Trained new employees on company policies
- Counted cash drawers during daily accounting process
Education
Bachelor's degree - Criminology and Criminal Justice
- Bachelor of Science
- Criminology (Bachelor's degree)
- Criminology and criminal justice (Bachelor's degree of science)
Skills
Physical stamina
Safe work practices
Task prioritization
Workflow management
Analysis skills
Report writing
Time management
Team building
Workflow optimization
Supervising experience
Team development
Teamwork
Organizational skills
Transportation compliance
Heavy lifting
Certification
- Driver's License November 2016 to November 2028
- Forklift Certification
- CPR Certification
- First Aid Certification
- AED Certification
- OSHA 10
Timeline
Transportation Security Officer
DHS TSA
03.2026 - CurrentRead More
Team Member
Casey's
08.2025 - 03.2026Read More
Delivery Driver
Amazon DSP
11.2024 - 01.2025Read More
Team Lead CAP 1
Walmart
07.2024 - 10.2024Read More
Security Officer
GardaWorld Security Services US
03.2024 - 06.2024Read More
Front End Team Lead
Walmart
07.2023 - 11.2023Read More
Tire and Lube Technician
GREGG YOUNG AUTO GROUP
03.2023 - 07.2023Read More
Academy Trainer
Walmart
03.2020 - 02.2023Read More
University of Nebraska at Omaha
Bachelor's degree from Criminology and Criminal Justice
Read More