Alex Jermaine Cooper
Buffalo
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Independent Contractor
Door Dash
Buffalo
09.2023 - Current
- Delivered food to customers promptly and efficiently.
- Navigated routes using GPS technology for timely deliveries.
- Communicated with customers regarding order status and delivery updates.
- Managed multiple orders simultaneously while maintaining quality service.
- Utilized mobile app for order management and communication with dispatchers.
- Developed and implemented marketing strategies to increase customer engagement.
Line Cook/Kitchen Team Leader
Charleys Subs
Buffalo
02.2005 - Current
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Followed proper food handling methods and maintained correct temperature of food products.
- Adhered to food safety guidelines while handling and storing food products.
- Assisted in inventory management by tracking ingredient supplies and freshness.
- Supervised kitchen staff to ensure efficient food preparation and service.
- Managed inventory levels to maintain stock for daily operations.
- Trained new cooks on menu items and cooking techniques.
- Resolved staff conflicts to maintain a positive work environment.
- Operated kitchen equipment safely and maintained cleanliness standards.
- Communicated effectively with other staff members regarding orders and menu changes.
Education
GED - Prep
ECC Pathways Program
Buffalo, NYSome College (No Degree) - Business Administration And Management
University of Arkansas Grantham
Little Rock, ARSkills
- Safety compliance
- Adaptability
- Attention to detail
- Problem solving
- Effective communication
- Customer retention strategies
Certification
- 01/25/20, Food Handler’s Card, Buffalo, NY
- 02/25/20, Pallet Jack Operator, Buffalo, NY
References
- Dwayne Jones, Pastor, 560 Genesee St, Buffalo, NY, 716-990-1187, Known 10 years
- Mario Rhodes Kitchen Manager (TGIF Fridays, NY, (716) 263-1658, Known 20
- Byron Trice, 2056 Genesee St (Tru Way CC INC), Buffalo, NY, 716-563-9863, Known 7
- Nicole Wilson, Friend, 505 Elmwood Ave Apt 10J, Buffalo, NY, 716-563-1615, Known 20
Timeline
Independent Contractor
Door Dash
09.2023 - Current
Line Cook/Kitchen Team Leader
Charleys Subs
02.2005 - Current
GED - Prep
ECC Pathways Program
Some College (No Degree) - Business Administration And Management
University of Arkansas Grantham