Professional Summary
Overview
Work History
Education
Skills
Timeline

Alexandria Kellaway

Jacobs Music Center
McGraw
5
years of professional experience

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Work History

Sales Associate

10 Months
Jacobs Music Center | 12.2025 - Current
  • Assisted customers with product selection, pricing, and managing music lessons
  • Processed point-of-sale transactions accurately and maintained organized cash handling.
  • Resolved customer concerns promptly while sustaining positive service experiences.
  • Promoted merchandise and event offerings through knowledgeable product recommendations.

Green Team Supervisor

1 Month
Finger Lakes Grassroots | 07.2026 - 08.2026
  • Coordinated event sustainability tasks and supported daily green team operations
  • Organized recycling and waste-sorting workflows to maintain environmental compliance throughout festival
  • Trained new volunteers on cleanup procedures, site safety practices, and proper waste sorting
  • Inspected event areas for litter, contamination, and supply needs throughout event
  • Communicated with festival vendors in order to ensure they were stocked with necessary waste-sorting supplies
  • Successfully manage waste at a music festival with over 20,000 visitors

Crew Member

4 Months
Dunkin' Brands | 01.2025 - 05.2025
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Drove team success by quickly completing assigned tasks.
  • Followed all safety guidelines while operating equipment such as slicers and ovens.

Crew Member

2 Years 1 Month
Dunkin' Brands | 05.2022 - 06.2024

Crew Member

4 Months
Duffs Dairy Treat | 05.2021 - 09.2021
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Managed inventory of ice cream, toppings, and serving supplies, restocking as necessary.

Education

Bachelor of Arts - Environmental Studies

SUNY New Paltz | New Paltz | 05-2028

Junior

High School Diploma

Homer Senior High School | Homer, NY | 06.2024

Skills

Customer service
Teamwork and collaboration
Time management
Relationship building
Money handling
Stocking and receiving
Product sales
Problem-solving

Timeline

Green Team Supervisor

Finger Lakes Grassroots
07.2026 - 08.2026Read More

Sales Associate

Jacobs Music Center
12.2025 - CurrentRead More

Crew Member

Dunkin' Brands
01.2025 - 05.2025Read More

Crew Member

Dunkin' Brands
05.2022 - 06.2024Read More

Crew Member

Duffs Dairy Treat
05.2021 - 09.2021Read More

SUNY New Paltz

Bachelor of Arts from Environmental Studies
Read More

Homer Senior High School

High School Diploma
Read More
Alexandria Kellaway