Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Work History
Sales Associate
10 Months
Jacobs Music Center | 12.2025 - Current
Assisted customers with product selection, pricing, and managing music lessons
Processed point-of-sale transactions accurately and maintained organized cash handling.
Resolved customer concerns promptly while sustaining positive service experiences.
Promoted merchandise and event offerings through knowledgeable product recommendations.
Green Team Supervisor
1 Month
Finger Lakes Grassroots | 07.2026 - 08.2026
Coordinated event sustainability tasks and supported daily green team operations
Organized recycling and waste-sorting workflows to maintain environmental compliance throughout festival
Trained new volunteers on cleanup procedures, site safety practices, and proper waste sorting
Inspected event areas for litter, contamination, and supply needs throughout event
Communicated with festival vendors in order to ensure they were stocked with necessary waste-sorting supplies
Successfully manage waste at a music festival with over 20,000 visitors
Crew Member
4 Months
Dunkin' Brands | 01.2025 - 05.2025
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Drove team success by quickly completing assigned tasks.
Followed all safety guidelines while operating equipment such as slicers and ovens.
Crew Member
2 Years 1 Month
Dunkin' Brands | 05.2022 - 06.2024
Crew Member
4 Months
Duffs Dairy Treat | 05.2021 - 09.2021
Served food and beverages at take-out counters to provide fast service to waiting guests.
Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
Memorized menu items, identifying allergens to streamline service to customers.
Managed inventory of ice cream, toppings, and serving supplies, restocking as necessary.