Alex K Lewis
Las Vegas,NV
Summary
Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Personal Trainer
Self-employeed
Las Vegas, NV
03.2015 - Current
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Created nutritional plans that support overall health goals of clients.
- Demonstrated various exercises with the use of free weights and machines.
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Assisted clients in setting realistic short-term and long-term goals.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Recommended products such as dietary supplements.
- Researched new training methods, trends, equipment., to stay up-to-date on industry standards.
- Performed administrative duties such as billing customers
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
Online Store Manager
Freddie's Nutrition
Las Vegas, NV
11.2014 - 02.2016
- Managed website content updates, including product descriptions and images.
- Performed daily maintenance of the e-commerce platform.
- Maintained inventory records in accordance with company policies and procedures.
Gym Receptionist
Yaks Fitness
Las Vegas, NV
07.2014 - 11.2014
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Handled customer inquiries in person, via telephone
- Processed membership applications and payments accurately and efficiently.
- Provided information on class schedules, pricing plans, and available services.
- Maintained accurate records of all transactions in the gym's database system.
- Responded promptly to customer complaints or issues regarding the facility or equipment.
- Created daily reports for management summarizing patron attendance and revenue.
- Performed administrative tasks such as filing documents or updating member accounts.
- Adhered to company policies and procedures while providing excellent customer service.
- Balanced cash register tills at the end of each shift according to company standards.
- Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
- Provided guidance on proper use of exercise machines and other equipment in the facility.
- Inspected locker rooms regularly to ensure cleanliness was maintained throughout the day.
- Conducted tours of the facilities for potential new members interested in joining the gym.
- Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
- Re-racked weights to maintain neat, organized and clean gym.
Busser
Dom Demarco's Pizzeria
Las Vegas, NV
02.2014 - 06.2014
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Delivered food orders to tables in a timely manner according to company standards.
- Ensured that each table was properly set before seating guests.
- Conducted regular checks on customer satisfaction levels during meal service.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Organized storage areas for clean dishes and stocked linens.
- Communicated with kitchen staff regarding any special requests from customers.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
- Adhered to sanitation guidelines when handling food and beverage items.
Host
Lucilles Smokehouse BBQ
Las Vegas, NV
07.2013 - 02.2014
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Notified server after seating parties in section to facilitate prompt service.
Receptionist
Belle Chaveux Salon
Las Vegas, NV
03.2011 - 08.2012
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate hair stylists.
- Maintained a neat reception area by organizing materials, dusting, and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly
- Assisted in maintaining hair product inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
Education
High School Diploma -
Durango High School
Las Vegas, NV06-2012
Associate of Science - Community Health Services
University of Nevada - Reno
Reynard, NVSkills
- Customer Service
- Table Bussing
- Physically coordinated
- Event Setup and Breakdown
- Bussing and Table Resets
- Physical Conditioning
- Health and wellness
- Motivational
- Leadership skills
- Heavy Lifting
- Team player with positive attitude
- Fast and Efficient
- Avid Learner
Timeline
Personal Trainer
Self-employeed
03.2015 - Current
Online Store Manager
Freddie's Nutrition
11.2014 - 02.2016
Gym Receptionist
Yaks Fitness
07.2014 - 11.2014
Busser
Dom Demarco's Pizzeria
02.2014 - 06.2014
Host
Lucilles Smokehouse BBQ
07.2013 - 02.2014
Receptionist
Belle Chaveux Salon
03.2011 - 08.2012
High School Diploma -
Durango High School
Associate of Science - Community Health Services
University of Nevada - Reno