Alex Kodousek
Greenback
Summary
Skilled Parts Specialist and Mechanic Technician with a proven track record at Bergstrom Subaru and Lemieux Toyota of Green Bay. Excelled in delivering exceptional customer service and complex automotive repairs, enhancing productivity and customer satisfaction. Expert in troubleshooting and maintenance, adept at collaborating with teams to expedite repair processes. Demonstrates strong problem-solving abilities and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Parts Specialist
Bergstrom Subaru
08.2023 - 07.2024
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Mechanic Technician
Lemieux Toyota of Green Bay
07.2017 - 07.2023
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
Education
No Degree - Welding/Fabrication
NWTC
Green Bay, WI05-2025
Associate of Applied Science - Automotive Mechanic
NWTC
Green Bay, WI05-2022
Skills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Packaging and labeling
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
Timeline
Parts Specialist
Bergstrom Subaru
08.2023 - 07.2024
Mechanic Technician
Lemieux Toyota of Green Bay
07.2017 - 07.2023
No Degree - Welding/Fabrication
NWTC
Associate of Applied Science - Automotive Mechanic
NWTC
Similar Profiles
Brad BykkonenBrad Bykkonen
Sales Advisor at BergstromSales Advisor at Bergstrom
Johny GarciaJohny Garcia
Salesperson at Bergstrom ChevroletSalesperson at Bergstrom Chevrolet
Valeria GuzmanValeria Guzman
Airport Communications Specialist at Austin Bergstrom International AirportAirport Communications Specialist at Austin Bergstrom International Airport