Barry Irwin
Rocky Top,TN
Summary
Dedicated Parts Specialist experienced in inventory management, sales, and customer service within the automotive industry. Supported customers by sourcing parts through catalog systems and vendor databases, processing orders, and helping with returns and warranty issues. Focused on delivering friendly service, maintaining accurate inventory records, and fostering strong customer relationships.
Overview
12
12
years of professional experience
Work History
Parts Specialist
Bailey Company
Knoxville, TN
12.2018 - Current
- Managed processing of purchase orders, backorders, and special requests for Bailey Company.
- Managed a key account that generated over $150,000 in parts sales, demonstrating strong customer loyalty.
- Sourced replacement parts through catalog systems and vendor databases.
- Assisted Bailey Company customers at the parts counter in selecting and locating parts based on availability.
- Coordinated with technicians and customers to provide updates on part compatibility and order status.
- Handled returns, warranties, and damaged part claims with vendors.
- Processed returns, exchanges, and refunds in a timely manner.
- Updated pricing, descriptions, and inventory records in parts management system.
- Created purchase orders for new parts based on vendor requests.
Receiving Manager
Tractor Supply
Knoxville, Tennessee
05.2014 - 12.2018
- Unload inbound freight.
- Receive all inbound freight.
- Load customer orders.
- Communicate any inventory concerns to the store manager.
Education
Clinton Senior High School
Clinton , TnSkills
- Parts identification
- Parts catalog management
- Parts compatibility
- Inventory management
- Inventory control
- Stock control
- Purchase orders
- Order processing
- Returns processing
- Vendor management
- Freight receiving
- Shipping and receiving
- Shipping logistics
- Sales support
- Customer service
- Relationship building
- Attention to detail
- Problem solving
- Packaging and labeling
- Effective communication
Timeline
Parts Specialist
Bailey Company
12.2018 - Current
Receiving Manager
Tractor Supply
05.2014 - 12.2018
Clinton Senior High School