Alex Lamb
Moline,IL
Summary
Proactive and results-driven professional with notable experience at Party City, excelling in customer service and teamwork. Demonstrated ability to foster customer loyalty through effective problem-solving and relationship-building. Skilled in inventory management and financial accuracy, contributing to a positive shopping environment and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Party City
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Stocker
Arc of the Quad City
08.2022 - 12.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Education
High School Diploma -
Moline High School
3600 Ave Of The Cities01.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Flexible schedule
Timeline
Sales Associate
Party City
10.2022 - Current
Stocker
Arc of the Quad City
08.2022 - 12.2023
High School Diploma -
Moline High School