Alex Leiato
Spanaway,WA
Summary
Accomplished Parts Specialist and Assistant Manager with a proven track record at AutoZone and Rich's Car Wash, enhancing productivity and customer satisfaction. Expert in parts identification and staff management, I excel in fostering team leadership and streamlining operations. Achieved significant improvements in service quality and operational efficiency through effective team motivation and workload management.
Overview
3
3
years of professional experience
Work History
Parts Specialist
AutoZone
06.2021 - 08.2024
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Assistant Manager
Richs Car Wash
08.2022 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Clear Lake High School
Houston, TX05-2020
Skills
- Warehouse operations
- Money handling
- Shipping and receiving
- Team leadership
- Packaging and labeling
- Team motivation
- Sales support
- Staff management
- Workload management
- Parts identification
- Ordering parts
- Verbal and written communication
Timeline
Assistant Manager
Richs Car Wash
08.2022 - 05.2024
Parts Specialist
AutoZone
06.2021 - 08.2024
Clear Lake High School