Alex Martinez
Providence,RI
Summary
Resourceful Human Resources Case Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR.
Overview
6
6
years of professional experience
Work History
HR Case Manager
Citizens Bank
Johnston, RI
06.2022 - Current
- Provide guidance on labor law regulations to ensure compliance with applicable laws to managers and employees .
- Assist in the development of policies related to human resources management.
- Assisted employees with their leave of absence requests, including providing information on the process and requirements.
- Create and maintain employee records related to leaves of absences in accordance with company policies and procedures.
- Conduct research on state and federal laws regarding leave of absence regulations.
- Process paperwork for FMLA, ADA, workers' compensation and other types of leave of absences.
- Review and process employee leave of absence requests in accordance with applicable federal, state, and local laws.
- Assist employees with completing required documents for leaves of absences including FMLA paperwork.
- Provide advice and guidance to managers on the proper administration of company policies related to leaves of absence.
- Monitor employee leave balances and notify managers when employees were near their maximum allowable time off.
- Maintain confidentiality regarding employee medical information while processing leave requests.
- Collaborate with payroll department to ensure accuracy in tracking hours taken as part of approved leaves of absence.
- Facilitate communication between supervisors, HR personnel, and other stakeholders involved in the leave process.
Benefits Specialist
Metlife
West Warwick, RI
10.2018 - 06.2022
- Processed employee leave requests accurately and in a timely manner.
- Verified accuracy of all timekeeping records for compliance with applicable state and federal laws.
- Provided guidance to employees on the Family Medical Leave Act regulations, company policies, and procedures related to leaves of absence.
- Analyzed employee eligibility for short-term disability insurance benefits.
- Responded promptly to inquiries from employees about their leave balances and other leave entitlements.
Education
High School Diploma -
Cranston High School West
Cranston, RI06-2015
Some College (No Degree) - General Studies
University of Rhode Island
Kingston, RISkills
- Case Management
- Problem-Solving
- Data Entry and Analysis
- Social Work
- Conflict Resolution
- Email and Telephone Etiquette
- Relationship Building
- Organization and Multitasking
- MS Office
- Employee Relations
- HR policies and procedures
Affiliations
- Music Director at my church
Languages
English
Professional
Spanish
Professional
Timeline
HR Case Manager
Citizens Bank
06.2022 - Current
Benefits Specialist
Metlife
10.2018 - 06.2022
High School Diploma -
Cranston High School West
Some College (No Degree) - General Studies
University of Rhode Island