Overview
Work History
Education
Skills
Timeline
Generic
Alex McGladrey

Alex McGladrey

Hoquiam,WA

Overview

3
3
years of professional experience

Work History

Membership/Front Desk Customer Service

YMCA Of Grays Harbor
03.2024 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues at the front desk.
  • Maintained a welcoming environment for guests by consistently providing friendly and efficient service.
  • Streamlined check-in processes leading to reduced wait times for guests.
  • Enrolled clients in monthly memberships & sold YMCA merchandise

Restaurant Team Member

Pizza Factory
04.2022 - 06.2022
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Recorded orders by answering customer questions and entering requests in system.

Restaurant Team Member

McDonald’s
09.2021 - 03.2022
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Greeted customers at drive-thru and took food orders.
  • Cultivated warm relationships with regular customers.

Education

GED Received October-2023 -

Grays Harbor College
Aberdeen, WA

Skills

  • Email and Phone Orders
  • High-Volume Environments
  • Phone Inquiries
  • Credit Card Transaction Processing

Timeline

Membership/Front Desk Customer Service

YMCA Of Grays Harbor
03.2024 - Current

Restaurant Team Member

Pizza Factory
04.2022 - 06.2022

Restaurant Team Member

McDonald’s
09.2021 - 03.2022

GED Received October-2023 -

Grays Harbor College

Similar Profiles

CREATE PROFILE
Alex McGladrey