ALEX MERCADO

• Conduct routine patrols to ensure safety of patients, staff, and visitors

• Monitor CCTV systems and alarms to detect suspicious activity

• Respond to disturbances, emergencies, and security incidents

• Perform crowd control and de-escalation during high-risk situations

• Prepare detailed incident reports for hospital administration

• Train newly hired security personnel on safety procedures

• Analyzed energy usage and recommended efficiency solutions for clients

• Developed cost-saving strategies and presented energy management

• Negotiated vendor contracts and supported sustainability initiatives

• Led installation teams while ensuring strict safety compliance

• Conducted safety briefings and managed equipment logistics

• Trained new technicians and maintained high quality standards

• Managed crowd control during high-traffic periods, ensuring the safety of patients and staff.
• Responded promptly to security incidents, diffusing potentially volatile situations with professionalism and tact.
• Monitored access points and enforced hospital security policies, maintaining a secure environment.
• Assisted in the development of emergency response protocols, improving overall hospital preparedness.
• Recognized for excellence in customer service and received commendations from hospital administration for outstanding performance.

• Operated geoprobe machinery for environmental drilling operations

• Collected soil and groundwater samples for site analysis

• Maintained safety protocols and equipment performance

• Completed high-volume delivery routes safely and efficiently

• Maintained accurate delivery records and strong customer service

• Optimized routes and maintained vehicle safety checks

• Delivered packages with a focus on safety and punctuality, handling high-volume delivery routes.
• Collaborated with team members to ensure smooth operations, particularly during peak seasons.
• Provided excellent customer service, addressing any concerns or issues promptly and professionally.
• Recognized for maintaining a perfect attendance record and exemplary driving performance.

• Conducted patrols and monitored security systems

• Escorted clients safely through secure areas

• Responded to incidents and documented reports

• Assisted lead drillers with equipment setup and drilling operations

• Maintained warehouse organization and equipment safety checks

• Supported environmental drilling projects and site preparation