Alex Merritt
Knoxville,TN
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Has a strong will and is able to withstand high pressure environments. Willing to learn and is flexible to accommodate any roll.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mid-Level Manager
Genghis Grill
Murfreesboro, TN
06.2022 - Current
- Reviewed employee performance regularly and provided feedback on areas of improvement.
- Analyzed operational data and identified areas for improvement in the organization's processes.
- Worked with team members to effectively achieve a goal.
- Facilitated conflict resolution between team members by mediating disputes in a professional and calm manner.
- Ensured compliance with company policies and federal and state regulations across all teams within the organization.
- Provided mentorship to junior team members by providing ample support and direction.
Crew Member
Taco Bell
Arlington, TN
02.2017 - 12.2019
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Adhered to health department regulations regarding food handling procedures.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
Bachelor of Science - Electromechanical Engineering Technologies
Middle Tennessee State University
08-2024
High School Diploma -
Arlington High School
05-2019
Skills
- Quality Control
- Schematic reading
- Soldering
- Customer Service
- Staff Management
- Cost Control
Certification
- CSWE–Mechanical Design Solidworks Certification
Timeline
Mid-Level Manager
Genghis Grill
06.2022 - Current
Crew Member
Taco Bell
02.2017 - 12.2019
Bachelor of Science - Electromechanical Engineering Technologies
Middle Tennessee State University
High School Diploma -
Arlington High School