Professional manager with commitment to high standards and result-driven approaches. Extensive background in leading teams to achieve organizational goals. Known for fostering collaboration and adapting to dynamic business needs. Proficient in project management and staff development.
Overview
10
10
years of professional experience
Work History
Mid-Level Manager
ATC Healthcare
Commack, NY
10.2021 - Current
Assessed and refined operational workflows to ensure adherence to industry best practices.
Engaged with existing clients to gain insight into their needs
Organized and detail-oriented with a strong work ethic.
administering and documenting medications, coordinating daily routines, monitoring overnight operations, responding to emergencies, maintaining compliance with state regulations and facility policies, completing documentation and incident reports, assisting with activities of daily living (ADLs), communicating with nurses, case managers, and families, and providing leadership and support to direct care staff to ensure quality resident care.”
Case Manager
DHS Midway living
Jamaica, NY
01.2024 - 03.2026
Assessed client needs and developed individual service plans.
Coordinated resources and services for clients with diverse backgrounds.
Conducted regular follow-ups to monitor client progress and satisfaction.
Collaborated with community organizations to enhance service delivery.
Maintained accurate documentation of client interactions and progress notes.
Educated clients on available programs and resources for support.
Facilitated communication between clients and service providers effectively.
Advocated for client rights and access to necessary services.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Monitored client progress through regular follow-up contacts.
ELEMENTARY TEACHER
Success Academy Chater School
Jamaica
08.2022 - 01.2024
Verified employee schedules and ensure new hires understand their roles and duties.
Conducted in-depth analyses of workflow patterns, identifying bottlenecks and implementing targeted solutions.
Utilized data-driven approach to optimize resource allocation.
Streamlined operational workflows through systematic evaluation, implementing data-driven solutions to enhance team efficiency and resource allocation.
Fostered engaging learning environment for elementary students, implementing innovative teaching methods and personalised support to enhance academic outcomes.
Analysed student performance data to tailor instruction, resulting in marked improvement in literacy and numeracy skills across diverse learning groups.
Partnered with colleagues to develop cross-curricular projects, promoting holistic learning and critical thinking skills among young learners.
Orchestrated targeted interventions for struggling students, leading to substantial progress in academic performance and confidence levels.
Spearheaded cross-curricular initiatives with colleagues, fostering holistic learning experiences and cultivating critical thinking skills among pupils.
Developed engaging lesson plans aligned with curriculum standards.
Communicated regularly with parents regarding student performance and behavior.
Collaborated with faculty and staff to plan and implement curriculum.
DAY HABILITATION SPECIALIST
IRI
Queens Village, NY
07.2018 - 09.2020
Assisted young adult in building skills related to problem solving, communication and critical thinking
Developed skills related to problem solving, communication and critical thinking
DAY HABILITATION SPECIALIST
Tender Care Home Health
Jamaica, NY
04.2016 - 07.2019
Encouraged children to build strong and trusting rapport with loved ones
Supported young adults in crisis prevention intervention and resolution.