Marlena Manning
NORTHWOOD,NH
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
21
21
years of professional experience
Work History
Manager Natural Gas Logistics Mid-Atlantic
Sprague Operating Resources
Portsmouth, NH
04.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed team of 4 schedulers, scheduling on 7 Interstate pipelines delivering supply to 17 LDCs.
Team Leader Scheduler
Sprague Operating Resources
Portsmouth, NH
07.2002 - 04.2020
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations
Education
Associate of Science - Business Administration
10.2014
- 4.0 GPA
Skills
- Business Management Principles
- Invoice Reconciliation
- Supplier Relations
- Issue and Conflict Resolution
- Supply Chain Management
- Financial Statements
- Set Organizational Policies
- Train Employees
- Customer Service
- Cost Management
- Team Leadership
- Accounting
Timeline
Manager Natural Gas Logistics Mid-Atlantic - Sprague Operating Resources
04.2020 - Current
Team Leader Scheduler - Sprague Operating Resources
07.2002 - 04.2020
Colorado Technical University - Associate of Science, Business Administration
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