Summary
Work History
Education
Skills
Timeline
Generic

Alex Michel

Lancaster

Summary

Dynamic Assistant Manager at NTB-National Tire & Battery with a proven track record in enhancing customer satisfaction and team productivity. Skilled in money handling and team leadership, I successfully optimized inventory management and implemented effective customer service strategies, significantly improving retention rates and operational efficiency.

Work History

Assistant Manager

NTB-National Tire & Battery
  • Assisted in daily operations, ensuring adherence to company policies and procedures.
  • Coordinated training sessions for new employees, enhancing team productivity and safety awareness.
  • Managed inventory levels, optimizing stock availability and reducing excess through effective monitoring.
  • Implemented customer service strategies to improve client satisfaction and retention rates.
  • Oversaw scheduling of staff shifts, balancing workloads to meet operational demands efficiently.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

GED -

Metropolitan Community College
Kansas City, Missouri, MO

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations

Timeline

Assistant Manager

NTB-National Tire & Battery

GED -

Metropolitan Community College