ALEX MILLER
Rogersville
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Harps Grocery Store
07.2019 - 10.2021
- Provided exceptional customer service, leading to increased sales and customer satisfaction
- Demonstrated strong product knowledge to effectively upsell and cross-sell merchandise
- Utilized effective communication skills to build relationships and meet sales targets
- Participated in visual merchandising and inventory management to enhance store presentation
- Strong customer service skills with ability to handle difficult situations
- Extensive knowledge of product offerings, able to provide recommendations and upsell
- Proficient in POS systems, cash handling, and inventory management procedures
- Managed fuel assistance program, ensuring timely distribution of benefits
- Provided exceptional customer service to clients, addressing fuel assistance inquiries
- Collaborated with community partners to streamline fuel assistance processes
- Proficient in handling high-volume inbound calls and resolving customer inquiries in a timely manner
- Trained in providing product information, troubleshooting technical issues, and escalating complex cases
- Facilitated communication and delegation to achieve team goals
- Resolved conflicts and fostered cooperation among team members
- Managed display cases to verify freshness and attractiveness of products.
Education
Bachelor of Arts - Ceramics and Printmaking, Art History
Missouri State University
Springfield, Missouri05.2024
Skills
- Excellent people skills
- Teamwork and Collaboration
- Reliable and punctual
- Time Management
- Outgoing Personality
- Problem-solving skills
- Flexible Schedule
- Cash handling
- Financial transactions
- Attention to detail
- Organizational skills
- Problem-solving
- Empathy
- Active listening
- Adaptability
- Decorating skills
- Spoilage control
Accomplishments
- Graduated with 3.6 GPA
- Cum Laude
Timeline
Sales Associate
Harps Grocery Store
07.2019 - 10.2021
Bachelor of Arts - Ceramics and Printmaking, Art History
Missouri State University
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