Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
References
Timeline
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Alex Moore

Alex Moore

Wasilla,AK

Summary

Personable and dedicated Customer Service Representative with extensive experience in service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships and cultivating partnerships.

Overview

13
13
years of professional experience

Work History

Talent Acquisition Specialist

Autopilot
09.2023 - 07.2024
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
  • Sourced and screened candidates for insurance agency roles and worked with hiring managers to coordinate interviews, offers, and onboarding.

Small Business Owner

Jae Clothing Co.
01.2021 - 01.2023
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Raised awareness and attracted donors through marketing campaigns.

Server

JJ's Bar & Grill
08.2014 - 02.2015
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Hostess

Jakes Burgers And Beer
05.2013 - 05.2014
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Retail Sales Associate

Forever 21
09.2011 - 05.2012
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.

Education

Cosmetology License -

Toni & Guy Hairdressing Academy - Albuquerque
10.2015

High School Diploma -

Prosper High School
Prosper, TX
05.2014

Skills

  • Computer Proficiency
  • Customer Service
  • High-Energy Attitude
  • Positive and Professional
  • Scheduling
  • Critical Thinking
  • Researching

Accomplishments

  • Ran a small t-shirt business from home.
  • Raised money for charity to send package abroad to a Marine unit stationed Qatar.
  • Stay at home mom for the past 7 years as well as homeschooling my four children.

Education and Training

High School Diploma as well as Cosmetology license obtained in Texas with continuing education to keep my license up to date each year.

References

  • Caitlyn Johnson ~ (757)769-9728
  • Lisa Taylor ~ (214)549-9790
  • Karly Bowen ~ (478)954-0078

Timeline

Talent Acquisition Specialist

Autopilot
09.2023 - 07.2024

Small Business Owner

Jae Clothing Co.
01.2021 - 01.2023

Server

JJ's Bar & Grill
08.2014 - 02.2015

Hostess

Jakes Burgers And Beer
05.2013 - 05.2014

Retail Sales Associate

Forever 21
09.2011 - 05.2012

High School Diploma -

Prosper High School

Cosmetology License -

Toni & Guy Hairdressing Academy - Albuquerque

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Alex Moore