Alex Murillo
Wildomar,CA
Summary
I have been working at Domino's for three years. I was promoted to manager six months ago. I am a hard worker and want to expand my experience with different franchises in the fast-food industry. I will be able to work weekdays, such as Tuesday, Wednesday, Thursday, and Friday. I do have school on Tuesday and Thursday that's only one class through 8 am to 9 am secondary class is online anytime. I want to work during my days off
Overview
3
3
years of professional experience
Work History
Manager
Domino's Pizza
Wildomar, California
03.2022 - Current
- Ensured compliance with regulatory requirements and industry standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Handled incoming calls from customers regarding product inquiries or orders.
- Confirmed that all safety protocols were being followed during store hours.
- Resolved customer complaints in a professional manner while adhering to company policy.
- Developed and maintained positive relationships with customers and vendors.
- Supervised cash register transactions to minimize errors or theft.
- Coordinated with store personnel to ensure opening and closing procedures were followed correctly.
- Provided leadership and guidance to team members as needed.
- Counted cash drawer before opening store doors to determine if currency and coin should be added.
- Handled customer service issues and rectified employee problems.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Audio Technology -
Mt. San Jacinto College
Menifee, CASkills
- Marketing
- Performance management
- Staff development
- Emergency response
- Cooking
- Cleaning
- Menu memorization
- Stock management
- Problem-solving
- Customer service
- Safety
- Health code compliance
- Taking orders
- Sanitizing
- Time management
- Crew leadership
- Telephone etiquette
- Dough preparation
- Pizza shaping
- Flexible schedule
- Sauce making
Timeline
Manager
Domino's Pizza
03.2022 - Current
Audio Technology -
Mt. San Jacinto College