Alex Nascimento
Vancouver
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Float Manager
Little Caesars Pizza
02.2023 - Current
- Evaluated sales data to identify trends and adjust inventory levels accordingly, minimizing stockouts and overstocks.
- Provided exceptional customer service by resolving issues quickly while maintaining a high level of professionalism at all times.
- Promoted a positive work environment through team-building activities and open communication channels.
Nursing Assistant Intern
PeaceHealth
02.2024 - 05.2024
- Improved patient satisfaction by providing compassionate and attentive care.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for patients.
- Supported patients during difficult emotional moments, demonstrating empathy and understanding in challenging situations.
- Managed supplies and equipment inventory, ensuring all necessary resources were readily available for patient care.
Host/Busser
Elmer's Restaurant
08.2022 - 12.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Henrietta-lacks Health And Bioscience High School
Vancouver, WA06.2024
Skills
- Payment processing
- Quality service
- Reliability
- Shift management
- Adaptability and flexibility
- Teamwork and collaboration
- Attention to detail
- Troubleshooting issues
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Additional Information
- Completed 50 Hours of Clinical training in a Hospital setting and Care facility.
- Microsoft Excel Experience
Certification
- State Tested Nursing Assistant
- Food Handler Certification
- CPR Certification
- BLS Certification
- Driver's License
Timeline
Nursing Assistant Intern
PeaceHealth
02.2024 - 05.2024
Float Manager
Little Caesars Pizza
02.2023 - Current
Host/Busser
Elmer's Restaurant
08.2022 - 12.2022
- State Tested Nursing Assistant
- Food Handler Certification
- CPR Certification
- BLS Certification
- Driver's License
High School Diploma -
Henrietta-lacks Health And Bioscience High School
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