Celeste Galicia
Plano,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Float Manager
World Market
8700 Preston Rd Suite #109 Plano Tx 75024
08.2019 - Current
- Established clear lines of communication between staff members to improve teamwork resulting in better overall productivity.
- Promoted a positive work environment through team-building activities and open communication channels.
- Provided exceptional customer service by resolving issues quickly while maintaining a high level of professionalism at all times.
- Enhanced employee performance by providing regular feedback and implementing effective training programs.
- Assisted in the recruitment process by conducting interviews, evaluating candidates, and making hiring recommendations based on organizational needs.
- Coordinated staff schedules to ensure adequate coverage during peak business hours.
- Improved store layout design to enhance traffic flow patterns thereby maximizing product visibility.
- Mentored new employees, fostering a culture of continuous learning and professional growth.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Monitored working environment, making sure it was always a safe, positive setting for all employees.
- Provided constructive feedback to workers, which improved morale, and boosted efficiency.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success..
Freelance Photography
Self Employed
Plano Tx 75024
12.2018 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Utilized advanced software tools to produce visually appealing designs for client projects.
- Expanded professional network through attending industry events and engaging in online communities.
- Created and managed project plans, timelines and budgets.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Strengthened client relationships with consistent communication and timely project updates.
Freelance Cleaning Service
Self Employed
Plano Tx 75024
01.2017 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Received positive reviews from clients for attention to detail and exceptional work ethic.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Education
Associate of Arts - Fashion Marketing
Collin County Community College
Plano, TX12.2018
Skills
Negotiation and Conflict Resolution
Strategic Planning
Multitasking
Computer Skills
Organizational Skills
Team Leadership
Active Listening
Adaptability and Flexibility
Excellent Communication
Reliability
Attention to Detail
Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Float Manager
World Market
08.2019 - Current
Freelance Photography
Self Employed
12.2018 - Current
Freelance Cleaning Service
Self Employed
01.2017 - Current
Associate of Arts - Fashion Marketing
Collin County Community College