Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Celeste Galicia

Plano,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Float Manager

World Market
08.2019 - Current
  • Established clear lines of communication between staff members to improve teamwork resulting in better overall productivity.
  • Promoted a positive work environment through team-building activities and open communication channels.
  • Provided exceptional customer service by resolving issues quickly while maintaining a high level of professionalism at all times.
  • Enhanced employee performance by providing regular feedback and implementing effective training programs.
  • Assisted in the recruitment process by conducting interviews, evaluating candidates, and making hiring recommendations based on organizational needs.
  • Coordinated staff schedules to ensure adequate coverage during peak business hours.
  • Improved store layout design to enhance traffic flow patterns thereby maximizing product visibility.
  • Mentored new employees, fostering a culture of continuous learning and professional growth.
  • Answered customer questions and provided immediate assistance to deliver exemplary service.
  • Monitored working environment, making sure it was always a safe, positive setting for all employees.
  • Provided constructive feedback to workers, which improved morale, and boosted efficiency.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success..

Freelance Photography

Self Employed
12.2018 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
  • Utilized advanced software tools to produce visually appealing designs for client projects.
  • Expanded professional network through attending industry events and engaging in online communities.
  • Created and managed project plans, timelines and budgets.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
  • Strengthened client relationships with consistent communication and timely project updates.

Freelance Cleaning Service

Self Employed
01.2017 - Current
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Received positive reviews from clients for attention to detail and exceptional work ethic.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.


Education

Associate of Arts - Fashion Marketing

Collin County Community College
Plano, TX
12.2018

Skills

Negotiation and Conflict Resolution

Strategic Planning

Multitasking

Computer Skills

Organizational Skills

Team Leadership

Active Listening

Adaptability and Flexibility

Excellent Communication

Reliability

Attention to Detail

Teamwork and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Float Manager

World Market
08.2019 - Current

Freelance Photography

Self Employed
12.2018 - Current

Freelance Cleaning Service

Self Employed
01.2017 - Current

Associate of Arts - Fashion Marketing

Collin County Community College

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Celeste Galicia