Alex Niehaus
Reno,NV
Summary
Having worked in many positions revolving around understanding the needs of customers and people, I have acquired skills like excellent teamwork and being able to communicate goals clearly. I am upbeat and focused on delivering the best guest/employee experience possible while satisfying objectives and demonstrating a professional autheticity.
Overview
4
4
years of professional experience
Work History
Sales Associate
Scheels
Sparks, NV
08.2022 - Current
- Described merchandise and explained use, operation and care.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended, selected and located merchandise based on customer desires.
- Assisted customers with product selection, sizing and styling.
Human Resources Intern
Sonoma County Water Agency
Santa Rosa, CA
07.2020 - 08.2023
- Utilized document management system to organize over 400 employee files, keeping up-to-date and easily accessible data.
- Created content for the company wide newsletter and assisted with outreach.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with payroll
Waitress
Thai Spice
Cloverdale, CA
09.2019 - 03.2020
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered phone calls, managed delivery and pickups, and seated and assisted customers.
Education
Bachelor of Science - Business Management
University of Nevada, Reno
Reno, NV05.2024
Skills
- Product Sales
- Conflict Resolution
- Teamwork and Collaboration
- Exceptional Customer Service
- New Hire Orientation
Affiliations
- American Endurance Riding Conference - 2015 & 2016 National Award Winner
- Cardinal Newman HS Track and Field Team Captain
References
References available upon request.
Timeline
Sales Associate
Scheels
08.2022 - Current
Human Resources Intern
Sonoma County Water Agency
07.2020 - 08.2023
Waitress
Thai Spice
09.2019 - 03.2020
Bachelor of Science - Business Management
University of Nevada, Reno