Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alex Ortiz

Meriden,CT

Summary

Recent graduate with foundational knowledge in CNC manufacturing and hands-on experience gained through academic projects and studies. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Individual learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards, and extremely eager to learn new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Five Below
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Automotive Technician

H.C Wilcox
08.2020 - 06.2024
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools
  • Inspected vehicle engines and other components to identify potential issues
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs
  • Provided accurate estimates of repair times to customers prior to work being performed
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences
  • Cooperated with other technicians from different disciplines to achieve optimal integration
  • Aligned wheels using special alignment equipment and wheel-balancing machines
  • Planned work procedures using charts, technical manuals and experience

Cook/Cashier

Paradise Country Club
06.2023 - 08.2023
  • Greeted customers and answered any questions they had about the store's products and services
  • Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly
  • Cleaned kitchen equipment, surfaces, utensils and dishes
  • Check the quality of ingredients before use in order to ensure freshness
  • Balanced daily transactions on a computerized point-of-sale system
  • Accepted cash and credit card payments, issued receipts and provided change

Education

Diploma -

H.C Wilcox Technical High School
Meriden, CT

CNC Manufacturing/Metrology Certificate - CNC Manufacturing

Goodwin University
East Hartford, CT
04-2025

Skills

  • Issue Resolution
  • Quality assurance
  • Purchasing parts and inventory
  • Customer service
  • Calibration understanding
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Certification

ASE certification

Goodwin CNC Manufacturing, Metrology, and Manufacturing technology.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Five Below
10.2024 - Current

Cook/Cashier

Paradise Country Club
06.2023 - 08.2023

Automotive Technician

H.C Wilcox
08.2020 - 06.2024

Diploma -

H.C Wilcox Technical High School

CNC Manufacturing/Metrology Certificate - CNC Manufacturing

Goodwin University

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