Alexis Sanchez
Houston,TX
Summary
Dedicated Sales Associate experienced in driving sales during both high and low traffic periods. Achieved customer loyalty through effective complaint resolution and proactive stock management while fostering team collaboration and relationship building. Demonstrated ability to enhance revenue by connecting with customers and delivering knowledgeable assistance.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
Cricket Wireless
Houston, Tx
11.2025 - Current
- Assisted customers with product selection and wireless plan options.
- Educated customers on device features and service offerings.
- Processed sales transactions accurately using point-of-sale systems.
- Managed inventory levels and organized merchandise displays effectively.
- Resolved customer inquiries and complaints with professionalism and patience.
- Maintained a clean and welcoming store environment for customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Upsold additional items based on customer interests and needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Bagged or packaged purchases and wrapped gifts.
Stock/Freight Associate/Customer Service Associate Cashier
Walmart Supercenter
Houston, Tx
11.2022 - 10.2025
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Greeted customers to determine wants or needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Picked and packed required merchandise from storage areas and delivered to sales floors.
- Provided proactive communication with customers to guarantee freight deadlines achievement and eliminate unnecessary escalations.
- Scanned and documented freights and assigned appropriate marking labels with identifying information.
- Loaded and unloaded freight efficiently using pallet jacks and forklifts.
- Collaborated with team members to ensure timely stock replenishment on sales floor.
Cashier Assistant
Wingstop
Houston, TX
03.2022 - 09.2022
- Handled merchandising and restocking needs for multiple checkout lanes.
- Described products to customers and accurately explained details and care of merchandise.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- I answered customers' questions and provided information on store procedures or policies.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
- Swept and mopped front end during shifts to maintain professional appearance.
Cashier Assistant
Bush's Chicken
Waco, TX
06.2021 - 11.2021
- Wiped down counters and maintained cleanliness.
- Welcomed customers, offering assistance to help find store items.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Swept and mopped front end during shifts to maintain professional appearance.
Package Handler
Pilgrim Pride
Waco, TX
08.2020 - 03.2021
- Loaded completed orders on pallets according to delivery numbers.
- Used scanners to track parcel information, condition, or receipt.
Packer Associate
Mars Wrigley Confectionery
Waco, TX
03.2020 - 09.2020
- Accomplished production goals by working with speed and accuracy.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging, and labeling.
- Measured product sizes to determine packaging equipment needs, packing options and product specifications.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Improved operations by working with team members and customers to find workable solutions.
- Moving goods packed on pallets around the storage facility.
Host
Cotton Patch Café
Waco, TX
09.2019 - 04.2020
- I greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and make party reservations.
- Accommodated guests with children and a special need to promote a comfortable dining experience.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Cleaned and restocked counter areas, replenished cash drawer, and checked server supplies to facilitate operations.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Completed closing duties by emptying trash, safeguarding alcohol, and polishing silverware.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Cashier Assistant
Bush's Chicken
Waco, TX
04.2019 - 11.2019
- Swept and mopped front end during shifts to maintain professional appearance.
- Greeted customers promptly and responded to questions.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Wiped down counters and maintained cleanliness.
- Assisted with customer requests and answered questions to improve satisfaction.
Cashier Assistant
Stripes Convenience Store
China Spring, TX
04.2018 - 07.2018
- Wiped down counters and maintained cleanliness.
- Welcomed customers, offering assistance to help find store items.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
- Swept and mopped front end during shifts to maintain professional appearance.
Customer Service Cashier
Domino's Pizza
China Spring, TX
09.2017 - 11.2017
- I greeted customers and responded to informational requests.
- Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
- Scanned items and checked pricing on cash register for accuracy.
- Processed customer payments quickly and returned exact change and receipts.
- Wiped down counters and maintained cleanliness.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Education
Cosmetology Certificate - Cosmetology
Houston Community College
Houston, TX 12.2021 - 12.2023
High School Diploma -
China Spring High School
China Spring, TXSkills
- Product sales
- Customer service
- Customer assistance
- Customer upselling
- Upselling
- Issue resolution
- Sales goals
- Cash transactions
- Cash handling accuracy
- Store operations
- Issue resolution
- Needs assessment
- Problem-solving
- Sales relationships
- Customer engagement
- Customer education
- Conflict resolution
- Listening skills
- People skills
- Relationship building
- Sales training
- Sales goals
Timeline
Sales Associate
Cricket Wireless
11.2025 - Current
Stock/Freight Associate/Customer Service Associate Cashier
Walmart Supercenter
11.2022 - 10.2025
Cashier Assistant
Wingstop
03.2022 - 09.2022
Cosmetology Certificate - Cosmetology
Houston Community College
12.2021 - 12.2023
Cashier Assistant
Bush's Chicken
06.2021 - 11.2021
Package Handler
Pilgrim Pride
08.2020 - 03.2021
Packer Associate
Mars Wrigley Confectionery
03.2020 - 09.2020
Host
Cotton Patch Café
09.2019 - 04.2020
Cashier Assistant
Bush's Chicken
04.2019 - 11.2019
Cashier Assistant
Stripes Convenience Store
04.2018 - 07.2018
Customer Service Cashier
Domino's Pizza
09.2017 - 11.2017
High School Diploma -
China Spring High School