Alex Owens
North Kingstown
Summary
Dynamic and reliable professional with a strong background in customer service at Ocean State Valet. Proven ability to enhance guest satisfaction through exceptional communication and teamwork. Skilled in cash handling and maintaining a professional appearance, consistently delivering a seamless experience while adapting to fast-paced environments. As a member of URI's Army ROTC program, I am disciplined and experienced with completing tasks in a timely manner and effectively. Doing this also while demonstrating responsibility and professionalism.
Overview
5
5
years of professional experience
Work History
Valet Attendant
Ocean State Valet
01.2025 - Current
- Assisted guests with vehicle retrieval and parking, ensuring a seamless experience.
- Maintained cleanliness and organization of parking areas to enhance guest satisfaction.
- Adapted quickly to changing demands in fast-paced valet environment.
- Provided exceptional customer service by addressing guest inquiries and concerns promptly.
- Collaborated with team members to optimize workflow during peak hours.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
Server
Del's Lemonade
04.2021 - 07.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in training new servers on menu items and service protocols.
- Managed cash transactions efficiently, ensuring accurate billing and payment processing.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Education
Master of Science - Political Science / International Diplomacy
University of Rhode Island
Kingston, Rhode Island, RI12-2027
High School Diploma -
North Kingstown High School
North Kingstown, RI06-2023
Skills
- Customer service
- Team player mentality
- Reliability and punctuality
- Strong communication
- Physical fitness
- Efficient work ethic
- Cash handling
- Team collaboration
- Professional appearance
- Patience and composure
- Detail-oriented approach
Accomplishments
- Completed Army Air Assault School (July 2025)
- Completed Narragansett Marathon (October 2025)
Timeline
Valet Attendant
Ocean State Valet
01.2025 - Current
Server
Del's Lemonade
04.2021 - 07.2025
Master of Science - Political Science / International Diplomacy
University of Rhode Island
High School Diploma -
North Kingstown High School