ALEX PEREZ
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Customer Sales Representative
Eternal Management Group / Verizon
06.2025 - 08.2025
- Used needs-based questions to understand each customer's priorities and service needs, then recommended suitable products and plans.
- Built customer trust through active listening and strong product knowledge, facilitating effective sales conversations.
- Demonstrated product features and compared Verizon services with competitors, ensuring clear understanding for customers.
- Advised customers on Verizon products, 5G services, pricing plans, promotions, and policies, enabling informed purchasing decisions.
Apprentice
Bank of America Apprenticeship Program
06.2022 - 09.2022
- Welcomed clients and visitors, identified needs, and connected them with appropriate banker or service area to enhance customer experience.
- Scheduled and managed client appointments, ensuring organized lobby and efficient customer flow.
- Processed deposits, withdrawals, and money transfers accurately while maintaining complete records and following banking procedures and compliance requirements.
- Answered inquiries about accounts and banking products, assisting clients with opening and closing checking and savings accounts.
Education
High School Diploma -
DREAM Charter High School
The Bronx, NY06-2021
Skills
- Sales
- Needs Assessment
- Product Knowledge
- Customer Service
- Customer Engagement
- Sales Techniques
- Communication
- Attention to Detail
- Problem Solving
- Recordkeeping
- Organization
- Team collaboration
- Google Workspace
Timeline
Customer Sales Representative
Eternal Management Group / Verizon
06.2025 - 08.2025
Apprentice
Bank of America Apprenticeship Program
06.2022 - 09.2022
High School Diploma -
DREAM Charter High School