Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alex Pilon

Summary

Dynamic Pro Shop Attendant at The Pennhills Club, adept in Golf Genius for efficient tournament management and scoring. Excelled in member relations, resolving customer concerns with professionalism. Trained new staff to uphold high service standards, while effectively managing inventory and cash transactions. A dedicated team player committed to enhancing the club experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pro Shop Attendant

The Pennhills Club
04.2022 - Current
  • Worked hand in hand with head professional on tournament operations including men's invitationals, and the Blaisdell Pro-Am, one of the largest single day purses in the country.
  • Managed Outside service staff, including on the job training, shift scheduling, and daily task coordination.
  • Managed cash register transactions accurately, and utilized Club Prophet Systems on a day to day basis.
  • Demonstrated outstanding customer service skills while interacting and serving the membership.
  • Oversaw daily practice range operations, including staffing, presentation, and overall cleanliness and organization. Maintained a 55-cart fleet, managing mechanical upkeep, appearance standards, and performance to ensure membership satisfaction.
  • Assisted the head professional with weekly youth programs, and women clinics.
  • Coordinated nightly Men's League, Women's League, and MGA events, handling player registration, scorecard and cart preparation, as well as scoring and finalizing results.

Education

High School Diploma -

Bradford Area High School
Bradford, PA
05-2025

Skills

  • Golf Genius (Event Creation, Scoring, Management)
  • Club Prophet Systems and Virtual Tee Sheet
  • Member Relations/Customer Service
  • Golf club grip and shaft repair
  • Inventory tracking
  • Team player mentality

Certification

  • Certified in Microsoft Excel, Word, and Powerpoint.

Timeline

Pro Shop Attendant

The Pennhills Club
04.2022 - Current

High School Diploma -

Bradford Area High School

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