Alex Quinn
Gilbert,USA
Summary
Business professional with focus on development bringing proven track record of identifying and capitalizing on growth opportunities. My commitment to collaborative efforts and achieving results ensures adaptability to changing market demands. Known for strategic thinking and relationship-building skills highly valued by employers.
Overview
14
14
years of professional experience
Work History
Business Development Partner
Diversified Products USA
Tempe, AZ
06.2024 - 2026
- Developed strategic partnerships to enhance product distribution channels.
- Conducted market research to identify new business opportunities and trends.
- Collaborated with cross-functional teams to align business objectives with client needs.
- Analyzed customer feedback to refine service offerings and improve client satisfaction.
- Leveraged pre-existing relationships with vendors to bring in new opportunities to support customers.
- Built a strong book of business that will flourish with the right resources.
Account Manager
White Cap Construction Supply Inc.
Phoenix, AZ
02.2017 - 03.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
General Manager
Fastenal
Garden Grove, CA
01.2012 - 02.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Outside Sales Representative
Fastenal
Anaheim, CA
04.2011 - 01.2012
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Sales Associate
Fastenal
Huntington Beach, CA
08.2010 - 04.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
3 Years No Degree - Psychology
Metropolitan State University of Denver
Denver, CODiploma - HS
Lakewood High School
Lakewood, CO05-2004
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Relationship Building
- Sales Development
- Account oversight
- Networking skills
- Upselling
- Cold calling skills
- Lead prospecting
- Customer engagement
- Data-driven decision making
Accomplishments
- Outstanding Sales Achievement 2020
- One Million+ Gross Profit Dollars 2021, 2022, and 2023
Timeline
Business Development Partner
Diversified Products USA
06.2024 - 2026
Account Manager
White Cap Construction Supply Inc.
02.2017 - 03.2024
General Manager
Fastenal
01.2012 - 02.2017
Outside Sales Representative
Fastenal
04.2011 - 01.2012
Sales Associate
Fastenal
08.2010 - 04.2011
Diploma - HS
Lakewood High School
3 Years No Degree - Psychology
Metropolitan State University of Denver