Alex Reid

Created and manages lawn care company.

• Designed business plan to define concept, short-term and long-term goals and strategies.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Collaborated with colleagues in a real-life based simulation

• Managed a simulated company and followed measures to protect the company from a foreign hacking attack
• Coordinated with colleagues to connect legal processes with business protocol processes
• Prepared job plans, delegated crew assignments and observed team members at work to identify and correct performance issues.
• Collaborated with other students and professionals in fields of law, business management, intelligence, military, and communication

Interned at a tax and investment agency

• Handled day-to-day accounting processes to drive financial accuracy.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Gathered financial information, prepared documents, and closed books.
• Followed patterns in stock market and developed investing strategies

• Maintained clean sales floor and straightened and faced merchandise.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.