Alex Rodriguez
Carrollton,TX
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
5
5
years of professional experience
Work History
Sales Associate
Nordstrom Rack
Plano, TX
11.2022 - Current
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Assisted customers with product selection, sizing and styling.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Service Ambassador
Whataburger
Carrollton, TX
12.2021 - 10.2022
- Adhered to all safety regulations while handling merchandise.
- Ensured compliance with applicable laws and regulations related to customer service activities.
- Organized promotional displays for upcoming events or sales campaigns.
- Demonstrated excellent interpersonal skills when interacting with customers.
- Responded to inquiries via phone, email, and face-to-face interactions.
- Maintained cleanliness of sales floor and backroom areas.
- Participated in training sessions related to customer service standards.
- Monitored stock levels and restocked shelves as needed.
- Cooked meats such as beef roasts or pork chops according to customer specifications.
- Sliced vegetables like onions or mushrooms for salads or sandwiches per order requirements.
- Weighed out portions of meat products accurately before beginning meal preparations.
Sandwich Artist
Subway
Carrollton, TX
06.2019 - 11.2021
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Operated cash registers to process payments from customers.
- Assisted team members during peak hours when necessary.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education
Associate of Applied Science - Actuarial Science
Collin County Community College District
Plano, TX05-2026
High School Diploma -
Creekview High School
Carrollton, TX05-2022
Skills
- Business Development
- Order Processing
- Promotional support
- Fraud Detection
- Staff Training and Development
- Customer Relationship Management (CRM)
Accomplishments
- All-Star Sales Associate Winner
- Manager Training Graduate
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Sales Associate
Nordstrom Rack
11.2022 - Current
Service Ambassador
Whataburger
12.2021 - 10.2022
Sandwich Artist
Subway
06.2019 - 11.2021
Associate of Applied Science - Actuarial Science
Collin County Community College District
High School Diploma -
Creekview High School