Alex Tafoya
Pinson
Summary
An energetic person who is eager to learn, with 3 plus years of customer service experience, operates with a high standard of professionalism and timelines.
Overview
6
6
years of professional experience
Work History
Front Office Receptionist
Christ Health Center
11.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Manage complex insurance policies in order to ensure proper coverage for each patient.
- Scheduled appointments to ensure a smooth experience for each patient.
Sales Associate
Lowe's
06.2020 - 11.2022
- Consistently executed weekly sales goals.
- Maintained excellent communication with each customer through phone calls or E-mails.
- Ensured timely and organized order processing
- Utilized bi-lingual skills in order to reach out to Spanish speaking customers.
- Engaged with customers to build rapport and loyalty.
Cashier
Burger Kingw
03.2018 - 07.2018
- Demonstrated exceptional time management skills in a fast-paced drive-thru environment.
- Delivered top-notch customer service, enhancing the overall dining experience.
- Successfully managed multitasking responsibilities, including operating fryers and performing maintenance tasks.
Education
High School Diploma -
Pinson Valley High School
Pinson, AL06.2020
Skills
- Visitor and Customer Relations
- Social Perceptiveness
- Computer Proficiency
- Spanish Speaking
- Organization Skills
- Answer Telephone Calls
- Medical Office Experience
- Time Management
- Problem-Solving Skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front Office Receptionist
Christ Health Center
11.2022 - Current
Sales Associate
Lowe's
06.2020 - 11.2022
Cashier
Burger Kingw
03.2018 - 07.2018
High School Diploma -
Pinson Valley High School
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