Alex Tafoya
Bakersfield,California
Summary
Proven track record in delivering outstanding customer service and fostering team collaboration. Extensive experience across diverse industries, demonstrating adaptability to various work environments. Strong leadership and communication skills drive effective team performance and client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Clinica Sierra Vista
Bakersfield, CA
09.2024 - 10.2025
- Assisted healthcare providers during patient examinations and procedures with care.
- Supervised and trained medical staff on patient intake, examinations, and treatments, enhancing overall team competency.
- Trained new medical assistants on office protocols and patient care techniques effectively.
- Coordinated patient appointments to optimize scheduling and reduce wait times, improving patient satisfaction.
- Managed front office operations, including scheduling patient appointments and managing patient records.
- Streamlined inventory management for medical supplies to ensure availability for procedures.
- Ensured that all medical supplies were adequately stocked in the examination rooms.
- Implemented infection control measures in accordance with health regulations for safety compliance.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Collaborated with interdisciplinary teams to enhance communication and streamline patient care processes.
- Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
MEDICAL ASSISTANT
Clinica Sierra Vista
Bakersfield, CA
08.2023 - 09.2024
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
- Monitored vital signs, including temperature, pulse, respiration, blood pressure, height, and weight, accurately reporting abnormalities to supervising physician to ensure timely medical intervention.
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.
- Gathered comprehensive patient histories through interviews, detailing medical and family history as well as current medications to inform treatment plans.
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
- Assisted physicians during examinations and procedures, contributing to efficient workflow and quality patient care.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Organized and replenished medical supplies and instruments in examination rooms to ensure readiness for patient care.
- Scheduled appointments and maintained patient records.
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records.
MEDICAL ASSISTANT
The Industrial Medical Group
Bakersfield, CA
03.2023 - 06.2023
- Executed venipuncture procedures, ensuring accurate collection of blood samples for diagnostic testing.
- Administered vaccines.
- Performed EBTs and PFTs.
- Obtained and recorded detailed patient medical histories, contributing to comprehensive patient records.
- Documented medical data in patient charts, facilitating accurate records.
- Prioritized and addressed patient needs through effective communication channels, ensuring compliance with established care guidelines.
- Wound cleaning and wound dressing.
- Performed ear lavage's.
- Prepared rooms for procedures.
- Stocked rooms.
CASHWRAP SPECIALIST
Aeropostale
Bakersfield, CA
06.2021 - 06.2022
- Efficiently operated cash register to process customer payments with accuracy and speed.
- Exhibited proficiency in using POS system software for processing orders accurately.
- Accurately balanced cash drawers at the end of each shift.
- Counted cash in registers at end of shifts for accuracy.
- Processed credit cards, checks, gift certificates, and coupons as forms of payment.
- Initiated contactless payment methods for safety purposes due to COVID-19 pandemic restrictions.
- Adhered to all company policies regarding theft prevention strategies such as bag checks and ID verifications.
- Proactively identified and implemented process improvements in cash wrap operations.
- Organized checkout lanes to facilitate smooth customer flow during peak hours.
- Performed daily opening and closing procedures for the cash wrap area.
- Developed customer service skills to effectively manage challenging interactions with professionalism.
Education
Bachelor of Science -
Unitek College
Bakersfield, CA10-2027
CERTIFICATION IN MEDICAL ASSISTANT -
Bakersfield Adult School
Bakersfield, CA06.2023
HIGH SCHOOL DIPLOMA -
Golden Valley High School
Bakersfield, CA06.2022
Skills
- Procedure Assistance
- Medical Terminology
- Data Entry
- Patient Scheduling
- Indirect Patient Care
- HIPAA Compliance
- Phlebotomy
- Inventory Management
- Patient Relations
- First Aid
- Customer Service
- Clinical Documentation
- Lab Equipment Operation
- Equipment Sterilization
- Direct Patient Care
- Immunization Administration
- Medical Procedures
- Electronic Medical Records
- Patient Assessments
- Diagnostic Procedures
- Multitasking Capabilities
- Vital Signs Monitoring
- Laboratory Specimen Collection
- Problem Solving Abilities
- Emergency Response Preparedness
- EKG Administration
- Medication Administration
- Empathy and Compassion
- Telephone Etiquette
- Active Listening
- Multitasking
- Specimen Collection
- Vital Signs Documentation
- Appointment Scheduling
- Cash handling
- Customer service
- Inventory management
- Training and development
Certification
• CCMA-C
References
- Yunior Martinez Duenas, Physician Overseeing Physician, Clinica Sierra Vista, (661) 328-4260, Yunior.MartinezDuenas@clinicasierravista.org
- Maira Lara, Lead Medical Assistant Supervisor, Clinica Sierra Vista, Maira.Lara@clinicasierravista.org
- Maria Foley, LVN Supervisor, Clinica Sierra Vista, Maria.Foley@clinicasierravista.org
Languages
Spanish
Native/ Bilingual
Timeline
Lead Medical Assistant
Clinica Sierra Vista
09.2024 - 10.2025
MEDICAL ASSISTANT
Clinica Sierra Vista
08.2023 - 09.2024
MEDICAL ASSISTANT
The Industrial Medical Group
03.2023 - 06.2023
CASHWRAP SPECIALIST
Aeropostale
06.2021 - 06.2022
Bachelor of Science -
Unitek College
CERTIFICATION IN MEDICAL ASSISTANT -
Bakersfield Adult School
HIGH SCHOOL DIPLOMA -
Golden Valley High School