Tara Campbell
Las Vegas
Summary
Assisting leadership in patient care coordination and staff oversight. Strong skills in clinical leadership, HIPAA compliance, and customer service. Committed to fostering a positive clinic atmosphere and enhancing patient satisfaction.
Overview
17
17
years of professional experience
Work History
Lead Medical Assistant
Optum
Las Vegas, NV
09.2009 - Current
- Assist in supervising the daily operations of medical assisting team, ensuring adherence to protocols and patient care standards.
- Patient care, vitals, diagnostic testing, referral submission, maintain task support boxes.
- Staff training and development, mentoring medical assistants on clinical procedures.
- Ordering supplies and manage inventory of equipment and medical supplies, optimizing stock levels to prevent shortages or overages.
- Assisted in hiring processes
- Conduct QC testing and maintain QC logs to ensure compliance with regulatory requirements.
- Collaborated with interdisciplinary teams to enhance patient outcomes through integrated care approaches.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Associate of Science - Medical Assistant
Sawyer College
Merrillville, IN10-1990
Skills
- Vital signs monitoring
- Patient education and counseling
- Staff oversight
- Performance improvement
- Professionalism and ethics
- Diagnostic testing assistance
- Team building and supervision
- Critical thinking
- Patient care coordination
- Conflict resolution techniques
- Inventory and supply management
- Electronic health records management
- Infection control procedures
- Clinical flow management
- Medical terminology knowledge
- CPR
- Procedure assistance
- Data entry
- Electronic medical records
- Inventory management
- Customer service
- Maintaining confidentiality
- Immunization administration
- Medical equipment operation
- Complex Problem-solving
- HIPAA compliance
- Clinical leadership
Timeline
Lead Medical Assistant
Optum
09.2009 - Current
Associate of Science - Medical Assistant
Sawyer College