Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Gulf Coast Networks
Additional Information
Timeline
Generic

Alex Tillery

Fort Myers,FL

Summary

I am a motivated sales professional looking to thrive in a results driven atmosphere with the opportunity for growth and career advancement. I thrive in a team environment and collaborate well with others. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales staff with talent for interacting with staff at all levels of organization and public.

Overview

11
11
years of professional experience

Work History

Sales Representative

Hughes
03.2019 - Current
  • Conduct Inspections
  • Present solutions to meet customer needs for home.
  • Prospect and seek referral business through pipeline.
  • Presidents club 5X achiever.
  • Train new hires and field employees on how to sell and develop business.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Project Consultant

N Square
05.2018 - 03.2019
  • Conduct inspections and find solutions.
  • Ability to follow a sales process to close business.
  • Provide excellent presentation skills to the customer.
  • Timely follow up and Set expectations on installations.
  • Built strong relationships with clients through effective communication and understanding their needs, promoting repeat business opportunities.

Sales Representative

Orkin Pest Control
09.2014 - 03.2018
  • Presidents Club Member,
  • Top 3% in Company in Sales in 2017,
  • Prospect and Pipeline a Territory and Build Relationships and Customer Rapport, Emphasize product/service features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.

Customer Service Manager

The Fresh Market
08.2013 - 07.2014
  • Managed an employee base at the front end department, Strong Customer Service skills, Ability to Multitask, Run and cross reference reports.
  • Took ownership of customer issues and followed problems through to resolution.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

Bachelor of Science - Business Management

Florida Gulf Coast University
Fort Myers, FL

Associate of Arts - General Education

Florida SouthWestern State College
Fort Myers, FL
01.2013

Skills

  • Self Starter
  • Motivated
  • Training and Mentoring
  • Presentation Skills
  • Build Relationships
  • Analyze numbers to get results
  • Exceed sales goals and expectations

Personal Information

Title: Sales Representative

Affiliations

  • Gulf Coast Networks

Gulf Coast Networks

I Founded Gulf Coast Networks to bring together small business owners, Blue collar and white collar workers to start a network of referral based group efforts to help grow our book of business. I invited all members from diverse backgrounds and orchestrate meetings and business ideas. The group takes a collaborative approach to help each other grow and share ideas. 

Additional Information

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Timeline

Sales Representative

Hughes
03.2019 - Current

Project Consultant

N Square
05.2018 - 03.2019

Sales Representative

Orkin Pest Control
09.2014 - 03.2018

Customer Service Manager

The Fresh Market
08.2013 - 07.2014

Bachelor of Science - Business Management

Florida Gulf Coast University

Associate of Arts - General Education

Florida SouthWestern State College
Alex Tillery